A full-stack developer is an engineer who can handle all the work of databases, servers, systems engineering, and clients. Depending on the project, what customers need may be a mobile stack, a Web stack, or a native application stack. This certification beautifully combines creativity and analytical thinking.

I worked with Jr. tennis players of all levels. From the beginner to the tournament players, High Performance Players and some touring pros.

Provide direct customer-facing support to US Citizenship and Immigration Services (USCIS); serve as escalation point for business-critical application issues; monitor remedial actions and ensure technical and process issues are corrected. Oversaw/facilitated stage review meetings for ITLM and SELC methodology lifecycle.• Create deliverables before/after every stage review as Consolidated Document Assessments (CDA) and Approval Certifications; support customer and… Show more Provide direct customer-facing support to US Citizenship and Immigration Services (USCIS); serve as escalation point for business-critical application issues; monitor remedial actions and ensure technical and process issues are corrected. Oversaw/facilitated stage review meetings for ITLM and SELC methodology lifecycle.• Create deliverables before/after every stage review as Consolidated Document Assessments (CDA) and Approval Certifications; support customer and stakeholders.• Generate daily and weekly management status reports; alert management to potential critical issues.• Assess QA procedures and develop recommendations for new processes and process improvements.• Monitor and track status and compliance of Version Description Document (VDD), System Change Request (SCR), and Change Request (CR) with Tracker & Remedy.• Maintain, update and retrieve system documentation in IT Documentation Library (ITDL) and Share Point.• Oversee documentation; assist/direct IT personnel to ensure all user/implementation documentation is complete.• Attended and passed Section 508 Compliance 101 Certification class. • Reported on behalf of Section 508 Team at stage review meetings. Show less

Provide direct customer-facing support to US Citizenship and Immigration Services (USCIS); serve as escalation point for business-critical application issues; monitor remedial actions and ensure technical and process issues are corrected. Oversaw/facilitated stage review meetings for ITLM and SELC methodology lifecycle.Create deliverables before/after every stage review as Consolidated Document Assessments (CDA) and Approval Certifications; support customer and stakeholders.Generate… Show more Provide direct customer-facing support to US Citizenship and Immigration Services (USCIS); serve as escalation point for business-critical application issues; monitor remedial actions and ensure technical and process issues are corrected. Oversaw/facilitated stage review meetings for ITLM and SELC methodology lifecycle.Create deliverables before/after every stage review as Consolidated Document Assessments (CDA) and Approval Certifications; support customer and stakeholders.Generate daily and weekly management status reports; alert management to potential critical issues.Assess QA procedures and develop recommendations for new processes and process improvements.Monitor and track status and compliance of Version Description Document (VDD), System Change Request (SCR), and Change Request (CR) with Tracker & Remedy.Maintain, update and retrieve system documentation in IT Documentation Library (ITDL) and Share Point.Oversee documentation; assist/direct IT personnel to ensure all user/implementation documentation is complete.Key Accomplishment:Lead Customer Facing QA Team: Selected for leadership role in customer-facing position at Pragmatics, Inc., within 1st month of employment; completed first independent review within 3 weeks. Show less

Oversaw data collection surrounding Service Level Agreement (SLA); gathered SLA supporting documentation data for monthly formal reports to the customer. Created and enhanced presentation materials for the ITS program. Conducted daily meetings with all teams on US Mint project; facilitated communications.Analyzed internal QA processes and workflows to assist in developing improved processes.Reported to management on formal, routine basis; distributed deliverables to… Show more Oversaw data collection surrounding Service Level Agreement (SLA); gathered SLA supporting documentation data for monthly formal reports to the customer. Created and enhanced presentation materials for the ITS program. Conducted daily meetings with all teams on US Mint project; facilitated communications.Analyzed internal QA processes and workflows to assist in developing improved processes.Reported to management on formal, routine basis; distributed deliverables to stakeholders.Developed checklist and reviewed Quality Center Test Scripts; provided technical feedback.Introduced/led training to other teams on QA processes; streamlined procedures and drove down costs.Created spreadsheets and supporting materials; modified, updated and uploaded reports into Documentum.Key Accomplishment:Root Cause Analysis Service Level Agreement: Created a Root Cause Analysis Service Level Agreement, used as baseline to identify the root cause analysis for any prior issues. Show less

- Root Cause Analysis Service Level Agreement: Created a Root Cause Analysis Service Level Agreement, used as baseline to identify the root cause analysis for any prior issues.

Worked as a Financial Planning Associate presenting different financial products to clients including Life Insurance, Annuities, Mortgages, etc.

Led the Software Process Management team on a $1B project. Conducted Pre-Beta and Beta testing on the US Postal Service (USPS) products. Served as project as-needed supervisor; maintained 99% deliverables-at-deadline record, ensuring cost savings and customer satisfaction.

Performed software testing on the USPS Point of Service ONE critical systems that serves over 1 billion people per day. Resolved network-related issues to create greater work efficiencies.Developed automated test scripts and created tools to verify the accuracy of file layout, content, and test data and conducted detailed data analysis.Performed QA on data processing procedures and independently verified and certified new software releases.Key Accomplishment:Single Vendor… Show more Performed software testing on the USPS Point of Service ONE critical systems that serves over 1 billion people per day. Resolved network-related issues to create greater work efficiencies.Developed automated test scripts and created tools to verify the accuracy of file layout, content, and test data and conducted detailed data analysis.Performed QA on data processing procedures and independently verified and certified new software releases.Key Accomplishment:Single Vendor Solution Evaluating Tool: Developed a solution for evaluating Single Vendor Solutions that was adopted by senior management for the USPS. Show less

- Single Vendor Solution Evaluating Tool: Developed a solution for evaluating Single Vendor Solutions that was adopted by senior management for the USPS.

Tested and certified domestic and international mailing files. Created test descriptions and plans for new software and data releases; wrote test scenarios and procedures.Performed automated, manual and regression testing, and recertified newly released data and software.

Supported 5 USPS classified PCs as part of Configuration Management Personnel. Collaborated on IV&V aspects of successful Y2K project.Designed and administered database to track document flow and all CM inventories.Revised and analyzed component code factory report.

Developed a date conversion matrix to actively search COBOL codes to verify Y2K compliance.