Ebenesh S. Email & Phone Number

London, England, Gb

London Area, United Kingdom

London Area, United Kingdom

London, England, United Kingdom

● Coaching, driving and developing a management team of 9 and a sales team of 53. ● Utilise weekly reports to maximise store profits and contribution by working closely with the buying and merchandising team to ensure the strongest product package and stock levels are maintained. ● Enhanced customer engagement by coaching and motivating team to offer efficient service and engage with the high volume of customers. ● Performed cash reconciliation and banking activities with precision, ensuring meticulous preparation and completion of cash sheets and statements for designated periods.● Communicating effectively and accurately with the area sales team and visual merchandising departments. ● Completing weekly store administrations to a high standard including health and safety checklists, rotas, HR / disciplinary procedures.●Fostered customer loyalty by delivering exceptional customer service through attentive recognition and personalised attention.

London, England, United Kingdom

Maintained seamless back–of–house standards, implementing efficient inventory management. Scrutinised all incoming goods with meticulous attention to detail, promptly reporting any defective items.● Optimised workflow by systematising inventory and incoming deliveries.● Enforced precise compliance with company policies to ensure accurate execution of pricing, processing, and storage protocols.

London, England, United Kingdom

Improved customer satisfaction by guiding individuals through purchasing process, recommending products, and completing transactions. Conducted daily store opening and closing procedures, including preparing for sales, pricing updates, and implementing security measures. Efficiently operated cash registers, accurately scanned items, processed payments, and issued receipts.● Leveraged product knowledge and sales expertise to consistently achieve key performance indicators (KPIs) and drive significant revenue growth.