Professional Management expert with around 34 years of experience in IT, Automotive and Engineering IndustriesPast 19 years working in SAP Program and Project Management in Telecom Industry. DevOps, Agile, ITIL Expert with experience in handling Process Management, Change/Release Management, System Implementation, Integration Management, Test Management, Service Delivery Management, Offshore Transition and Offshore Delivery, Licensing and Auditing.Prior to IT has 15 years of experience in Administrative, Project Management, Materials Management, Manufacturing and Logistics functions in Automotive and Engineering IndustriesAccomplishments @ Telia Company : (past 11 years)* Successfully Implemented Flexible Delivery Methodology (DevOps) in Telia Company(Nordics) SAP Service Delivery. * As Business Service Manager changed the Way Of Working in SAP Change Delivery from Quarterly Business Releases to Agile Multi Sprint Monthly Drops * Increased Customer Satisfaction rating from 30% to > 85%.