Business Service Manager
Currento IT Service Manager @ SAP-Centre Of Excellence, handling delivery management and managing process support for IT Services. Key team member in Common Delivery Model Implementation. o ADM Contract Vendor Management Governanceo Auditing and Licensing Previously handled roleo Process Manager @ Enterprise Services in Telia IT handling Change, Release & Deployment Management Processes ando Managing SAP Business Releases with Business Process Managers, Business Delivery Responsibles, Service Managers, IT Design Managers @ Sweden, Finland, Denmark, Lithuania, Estonia, Norway and Offshore Development & Delivery Team @ India.o SAP Projects Deployment Coordinationo Annual SAP Release Planning & ensuring alignment across different units/service areas in Group Technology