Dynamic Business Analyst with over 5 years of experience in enhancing enterprise performance and driving significant business outcomes through expert application of Agile methodologies and project management. Demonstrated success in collaborating with cross-functional teams, improving customer satisfaction, and mentoring in competitive, fast-paced environments. Proficient in business analysis, requirements elicitation, and leveraging tools like Jira, Confluence, and MS Visio to deliver data-driven solutions. Certified Scrum Master and Product Owner with a strong record of facilitating stakeholder collaboration, streamlining processes, and implementing strategic IT solutions that align with business goals.