Ebenezer Oladele Email & Phone Number

Richardson, Texas, United States

Richardson, Texas, United States

Dallas/Fort Worth Area

 Research, troubleshoot and resolve complex network problems independently. Remain up–to–date on the latest collaboration technologies applicable to company products. Work closely with team members to meet and exceed all customer service level agreements. Manage customers’ expectations and experience to a high degree of customer satisfaction. Provide on–call support for critical network issues. Involved in Python scripting efforts to aid in developing proprietary tools… Show more  Research, troubleshoot and resolve complex network problems independently. Remain up–to–date on the latest collaboration technologies applicable to company products. Work closely with team members to meet and exceed all customer service level agreements. Manage customers’ expectations and experience to a high degree of customer satisfaction. Provide on–call support for critical network issues. Involved in Python scripting efforts to aid in developing proprietary tools to allow for better troubleshooting of customers’ network issues. Show less

Lagos, Nigeria

 Designed network architectures including VLAN, LAN, WANS and remote networks. Implemented TCP/IP core networking services using WINS, DNS, DHCP. Recreated complex OSPF, EIGRP & BGP routing issues and troubleshot them to a resolution. Implemented HSRP on network routers to achieve transparent failover in the event of a router failure. Implemented network security policies by configuring ACLs on Cisco routers. Configured port–security on switches to prevent unauthorized… Show more  Designed network architectures including VLAN, LAN, WANS and remote networks. Implemented TCP/IP core networking services using WINS, DNS, DHCP. Recreated complex OSPF, EIGRP & BGP routing issues and troubleshot them to a resolution. Implemented HSRP on network routers to achieve transparent failover in the event of a router failure. Implemented network security policies by configuring ACLs on Cisco routers. Configured port–security on switches to prevent unauthorized access to the network. Analyzed network packet captures using Wireshark. Reviewed router debugs in order to diagnose routing issues. Show less

Lagos, Nigeria

 Monitored network activities in other to ensure efficiency and maximum uptime for company services. Documented and reported bugs, errors, interoperability flaws and other issues associated with the network. Worked with other Cisco engineers in creating a network and intranet capable of handling all the company’s needs. Provided onsite engineering and technical support to IT systems. Performed key role in initiating network enhancements that reduced network downtime from… Show more  Monitored network activities in other to ensure efficiency and maximum uptime for company services. Documented and reported bugs, errors, interoperability flaws and other issues associated with the network. Worked with other Cisco engineers in creating a network and intranet capable of handling all the company’s needs. Provided onsite engineering and technical support to IT systems. Performed key role in initiating network enhancements that reduced network downtime from 25% to nearly 0%. Provided technical support in the development and deployment of new IT systems to enhance business operations. Designed new servers and efficient shared information storage systems for the company’s personnel. Show less

Master’S Degree - Systems Engineering, Major In Cybersecurity, Magna Cum Laude

Activities and Societies: Institute of Electrical and Electronics Engineering (IEEE), International Council on Systems Engineering.

Bachelor’S Degree, Electrical And Electronics Engineering

Activities and Societies: Institute of Electrical and Electronics Engineering (IEEE), National Association of Electrical and Electronics.