Ebenezer Samuel M. Email & Phone Number

Ottawa, Ontario, Canada

• Exceeded sales targets by 120%, consistently delivering exceptional results and exceeding customer expectations.• Achieved a customer satisfaction score of 95%, demonstrating strong interpersonal skills and a commitment to delivering legendary customer experiences.• Conducted needs-based conversations to identify customer needs and provided tailored financial solutions, resulting in improved customer satisfaction and retention.• Collaborated effectively with team members to ensure seamless service delivery and optimize customer interactions

Chennai, Tamil Nadu, India

• Planned and delivered weekly Isometrics target 100% based on target quantity, inch-dia and inch-meter.• Performed Piping FEED Study – Locating Equipments based on Operations, Feasibility, codes and Norms leveraging strong analytical skills.• Solved queries and coordinated workflow with other disciplines – Process, Civil, Instrumentation, Piping Stress and supports, Piping Materials, Electrical and Mechanical.• Audited project deliverables to ensure technical soundness and precision with industry standards.• Trained and Guided Trainees and new recruits on 3D tool and piping concepts.• Contributed to winning L1 BID by collaborating closely with the proposals team.• Performed Quality check Audits for pipe welds using Industry standard Testing methods, ensuring structural integrity and safety compliance.

Chennai Area, India

Master Of Engineering - Meng, Engineering/Industrial Management

Bachelor Of Engineering - Be, Mechanical Engineering