• Implemented the Scrum framework and facilitated scrum events such as Sprint planning, Daily Scrums, Sprint Reviews, and Sprint Retrospectives to guide cross-functional teams, resulting in a 20% increase in team efficiency in their project delivery.• Utilized Jira to track project progress, manage tasks, and create visibility across the organization, enabling the team to make informed decisions based on burn down charts, velocity, and other Scrum metrics.• Coached and mentored the team in adopting Agile practices, leading to a 10% improvement in productivity and delivery outcomes.• Proactively removed impediments, ensuring the team remained focused on project goals and reducing project delays by 15%.• Collaborated with stakeholders, data engineers, and the team to define project requirements, prioritize tasks, and align on business objectives, enhancing project success rates.• Collaborate with other squads and participate in the SAFe ceremonies and events, such as the Program Increment (PI) planning, System Demos, and Inspect and Adapt workshops when required• Facilitated retrospectives and implemented process enhancements, resulting in a 10% improvement in team performance and continuous improvement initiatives.• Acted as a liaison between the team and stakeholders, promoting effective communication and alignment on project deliverables and expectations.• Develops and maintain a valuable relationship with business stakeholders to enhance transparency and visibility.• Ensures effective and open communication across and within teams to effectively provide transparency and foster healthy collaboration.• Supported Product Owners in product backlog definition, management, and refinement, achieving efficiently prioritized high-value backlogs.• Facilitated weekly backlog refinement sessions with the team to ensure work items meet the team's Definition of Ready (DoR).• Automated manual data analysis using Alteryx and Power BI

• Conducted statistical analysis using ANOVA test, logistic regression, and Chi- squared test to extract meaningful insights from data and drive informed decision-making processes.• Utilized R programming language to analyze and verify data integrity, ensuring the production of high-quality and trustworthy research results.• Collaborated with cross-functional teams to gather, arrange, and correct data, significantly improving the quality of research presentations and increasing stakeholder engagement by 20%.• Applied expertise in data analysis and visualization to deliver comprehensive research reports, effectively communicating findings and recommendations to diverse audiences.• Ensured adherence to project timelines and milestones, leveraging Scrum methodologies to prioritize tasks, track progress, and meet research project deadlines successfully.

• Increased team delivery rate from 25% to 75% through effective coaching, fostering a culture of continuous improvement and cross-functional collaboration.• Analyzed sprint metrics through visualization for better understanding of report resulting in 30% team improvement in project delivery and decision making for the upcoming sprint.• Improved on-time delivery by 30% through effective sprint planning and proactive management of project dependencies.• Collaborated with scrum team to define criteria for Automated Testing, Integration, and continuous delivery.• Met quality standards by ensuring TDD (test driven development) was adopted during sprints.• Reduced defects by 30% through the implementation of rigorous testing practices, ensuring high-quality electoral applications.• Communicate with key stakeholders and management about team’s progress using measurable metric like burn down chat, burn up, velocity chat and defect summary report.• Leveraged Jira's issue tracking and management capabilities to capture, prioritize, and address defects, ensuring efficient resolution and maintaining a reliable backlog for the development team.• Achieved a 20% increase in team velocity by identifying and resolving impediments promptly, maintaining a focus on delivering electoral applications within tight timelines.• Facilitated successful deployment of electoral applications in multiple voting locations, contributing to a seamless voting experience for citizens and accurate vote tracking.• Anticipated and resolved impediments to team delivery involving logistics and infrastructure challenges. This increased team velocity by 10%.• Presented team progress to PMO, stakeholders, and subject matter experts, contributing to a 15% improvement in organizational transparency and alignment, promoting a shared understanding of project achievements

• Facilitate break-out sessions during PI planning and ensure team committed initiatives are well analyzed, understood and dependencies are clearly spelt out during PI.• Facilitated Scrum events, such as Daily Scrum, Sprint Planning, Sprint Review, and Sprint Retrospectives, leading to a 40% improvement in team collaboration and a 25% increase in on-time project delivery.• Supported the product owner in writing various issue types, such as epics, stories, technical debts, and bugs, ensuring adherence to INVEST criteria and prioritizing them for action every sprint based on priority and value delivery.• Proactively identified and resolved impediments, resulting in a 15% reduction in blockers and a 10% increase in team efficiency, leading to smoother project execution.• Create Jira project board to track sprints and confluence board for documentation for established team ways of working, applications, and project implementation process.• Create project plans and roadmaps on Jira to track team progress towards delivering program increment (PI) objectives every quarter.• Developed project plans and roadmaps on Jira, achieving a 95% success rate in meeting program increment (PI) objectives and improving project predictability by 15%.• Implemented executive dashboards on Jira, providing stakeholders with real- time visibility into team metrics, reducing project risks by 20% and enabling informed decision-making.• Supported multiple Scrum teams across various lines of business, resolving 90% of team blockers and reducing delivery delays by 15%, ensuring smooth progress towards project goals.

• Created and Implemented modules for students on Excel, networking, hardware setup, software installation, patch management and cybersecurity awareness.• Conducted hands-on lab sessions to teach students practical skills in securing computer systems, detecting vulnerabilities, and implementing protective measures.