Elizabeth Benkart Email & Phone Number

Promoted to Behavioral Care Manager Lead:- Collaborating with the Director of Operations and BCM Team to ensure productivity and streamline processes-Working cross-functionally as point of contact with MAS, Providers, and Engineering to improve patient experience, and increase engagement- Created project management system for BCM Team as well as escalation process for identify patient needs/concerns- Supporting scaling start-up needs and contributing to onboarding processes- Implemented clinical safety protocol to improve escalation processes and assess client's risk BCM Role:- Serving as primary point of contact for a caseload of up to 150 families- Acting as liaison while engaging in the Collaborative Care Model, to coordinate care for families between internal care team (consisting of therapists, practitioners, nurses, and coaches) and families’ local primary care to deliver accessible telehealth care- Conducting needs assessments to triage patients to appropriate level of care with support of clinical staff- Performing tasks to support ongoing patient care, such as conducting intakes, scheduling regular one-on-one check ins, identifying community resources, and coordinating referrals

New York, New York, United States

- Creating, shaping, and managing at-home educational and behavioral care team for a student with developmental and behavioral differences- Collaborating with team to create and adhere to monthly educational and behavioral goals, including scheduling appointments- Functioning as point of contact, advocate, and liaison for family with community support services and performing outreach to ensure all family needs are met- Initiating monthly meetings where team members could identify, report and resolve potential issues while also receiving support

New York, New York, United States

- Masters placement at consult for addiction treatment and care - Utilized motivational interviewing skills and trauma informed care to conduct psychosocial assessments and needs assessments - Continuously engaged with patient, kept detailed documentation, completed referrals, created comprehensive follow-up plans, and performed follow-ups- Collaborated with interdisciplinary team that included psychiatrists, psychologists, and nurses to coordinate care and create patient-driven treatment plans- Built strong relationships with agencies and maintained high levels of patient quality of care measured by various metrics

Saratoga Springs, New York, United States

- Masters placement at a school for children with emotional and behavioral differences- Collaborated with children, families, and educators to develop education plans for students’ success- Educated families on community resources and provided support - Spearheaded anti-bullying project and groups

New York City Metropolitan Area

- Headed 6-week long qualitative study on the experiences of homeless, elderly, women of color using cultural framework- Facilitated focus groups and designed interview guides and surveys- Compiled and coded data for quantitative and qualitative analyses- Presented research data at exhibit to raise awareness

Saratoga Springs, New York, United States

-Created re-occurring social events and led groups to help seniors with feelings of isolation

- Assisted with research and policy implementation at the Department of Homeless Services.

Saratoga Springs, Ny

-Completed research to assist professor's new book

Master'S Degree, Social Work

Bachelor'S Degree, Social Work

Bachelor'S Degree, Sociology

Sociology