Eben Van Ellewee Email & Phone Number

Kosice, Slovakia

As the Product Manager overseeing the Product Catalogue Management TMF620 Capability, I spearhead the development of essential APIs catering to diverse sales channels and customer touchpoints for Europe's largest Telecoms company.My responsibilities include negotiating progress with Capability Product Owners, driving engineering topics and adhering to best standards, and leading team test integration efforts. Additionally, I play a pivotal role in clarifying open architecture topics and making decisions aligned with our architecture strategy.I serve as both a Cohort/Initiative Owner and the Owner of the Product Catalogue Capability, ensuring cohesive leadership and strategic direction within the organization's product management framework in order to drive efficiency, sales and customer experience.

Kosice

I contribute as an Agile Coach within my company, drawing on extensive experience gained from working within SCRUM teams and the SAFe framework. My journey includes achieving certification as a SAFe Program Consultant (SPC), reflecting my commitment to mastering and applying agile methodologies effectively.With a solid background in SCRUM and SAFe practices, I offer valuable insights and guidance to teams navigating complex projects. Whether it's facilitating sprint planning, refining backlogs, or optimizing processes, I leverage my expertise to drive efficiency and foster a culture of continuous improvement.Furthermore, my role extends beyond coaching to actively supporting teams in embracing agile principles and practices. I collaborate closely with stakeholders to align strategic objectives with agile methodologies, ensuring successful outcomes and delivering value to the organization.

Kosice, Slovakia

Within the organization, I hold a pivotal position dedicated to the development of essential backend infrastructure that drives critical solutions like OneApp, OneShop, and Magenta View. My primary responsibility involves providing comprehensive support to teams, managing the product backlogs and addressing demands related to the creation and upkeep of Product Catalogue Management TMF620 APIs and Solutions.These APIs are fundamental components of our customer-facing platforms, significantly influencing user experience and playing a central role in revenue generation.Furthermore, these APIs are instrumental in both directly engaging with our customers and facilitating the delivery of our services to them.

Košice

As the Product Owner, I oversee the development of Creditworthiness and Financial Risk checking backend systems and Apps for Magyar Telekom and T-Mobile Czechia. My role involves gathering requirements, defining roadmaps, and managing agile development to ensure alignment with operational goals and regulatory standards.I serve as the primary liaison between stakeholders, partners, and regulatory bodies, advocating for customer interests while maintaining compliance.

Kosice, Slovakia

Senior Business System Analyst for an Agile development Team focusing on Risk application development for Deutsche Telekom affiliated National Operators. Main topics being requirement-specification, clarification-workshops, solution analysis, data-modelling, interface definition as well as close cooperation with our customers. I'm the link between the customer and development teams providing crucial software for Magyar Telekom and T-Mobile Czech Rep. As a Scrum Certified Product Owner, I'm also defining Epics and writing User-Stories for our Customer Personas which the development team implements.

Kosice, Slovakia

I specialize in Solution Design and Technical Writing, focusing on Quality Management and Reporting to drive operational excellence.Quality Management:I lead the enhancement of key processes such as Incident Management (INM), Problem Resolution Management (PRM), and Change Management (CHM), aiming for improvements like INM reduction and minimizing P1/P2 incidents.I oversee the Operational Quality Board and provide support for quality-related processes.Reporting:I prepare monthly reports detailing INM/CHM/PRM trends and provide insights into P1/P2 incidents and associated PRMs.I deliver weekly reports to Senior Management and handle ad-hoc requests for specialized reports or presentations.Management of Special Projects:I manage various ESO projects and initiatives, ensuring their successful implementation.I oversee activities like regular System Health Checks to maintain optimal system performance and reliability.

Kosice, Slovakia

Maintaining and supporting the Retail Store IT environment for EverythingEverywhere in the UK. Assisting with the planning of transition during outsourcing Due Diligence operations.

Maintaining the software requirements of 30 000 client devices for Centrica PLC.

Recover service and functionality of the Altiris infrastructure and create documentation for staff.

Responsible for the European Altiris NS and DS infrastructure.Short contract.

Maintain and improve the client device infrastructure for this call-centre company.

N3, Electronic Engineering Studies

Activities and Societies: RugbyA+ and Microsoft Certified Professional courseware.

Mcp, Windows Server

Enterprise design, implementation and maintenance.

Education record

Activities and Societies: Debate, Rugby, Cricket, Athletics, Acting.Senior Certificate Examination