Eberardo Perez Email & Phone Number

• Led and inspired team during challenging situations by using positive energy, humor, and an approachable demeanor to efficiently execute tasks and maintain a positive work environment.• Fostered clear communication between the front-of-house and back-of-house teams which increased customer satisfaction, decreased misunderstandings, and decreased customers’ average sitting time by 22%.• Utilized persuasive techniques to achieve a 10% increase in check averages, significantly furthering the restaurant’s goal of surpassing the weekly restaurant sales target of $100k.

Morristown, New Jersey, United States

• Demonstrated exceptional organization skills by efficiently managing time to complete tasks such astable wiping, prioritizing steps for optimal execution, understanding urgency, and maintaining cleanliness to a high standard.• Enhanced guest satisfaction and bolstered the restaurant’s Resy scores by consistently delivering products and services promptly, resulting in a notable 7% increase in customer satisfaction metrics.• Implemented streamlined procedures for optimizing table turnover, increasing the operational efficiency within the establishment by 50%.

• Demonstrated proficiency in order management and responsive assistance, contributing to overall resident satisfaction and well-being.• Developed strong interpersonal and relationship-building skills, contributing to a positive community atmosphere where residents feel valued and at home.• Trained and mentored new servers, facilitating their on boarding process and ensuring adherence to restaurant standards contributing to residents’ satisfaction

Bachelor Of Science - Bs, Finance, General

Education record