Eric Berglind Email and Phone Number

-Managed the business analysis workload of assigned Seattle IT projects independently or in conjunction with other business analysts throughout the various stages of IT project lifecycle-Collaborated with business customers, fellow business analysts, subject matter experts, and project management to successfully elicit and document business and technological requirements -Continually built consensus across project stakeholders requiring large group facilitation efforts, thorough documentation, and strong communication

-Managed and developed the SDOT procurement program/team in accordance with city policy, charged with supporting and building efficiencies between procurement, accounting, and management across SDOT-Project managed internal data warehousing initiative between SDOT, Seattle IT and the vendor to ensure the scope and timeline meet the needs of the various stakeholders across SDOT-Interfaced with multiple business stakeholders to gather and evaluate technological and business process needs and develop comprehensive communication plans and training materials to ensure shared success-Improved business processes and workflows to design successful strategies for the implementation of the new department-wide procurement processes.

-Developed business relationships with clients globally, while operating in a cross-functional team environment; established first European account worth $200K-Strategized company expansion into global markets; fostered the first channel partnership for the company’s burgeoning radon mitigation products-Managed/implemented the company Salesforce CRM software optimization through collaboration with sales and account management resulting in 50% reduced churn time and well-defined best practices-Approved HLR technology for utility rebates in Massachusetts and New York

- Conducted primary and secondary market research to identify opportunities to expand the firm’s current product portfolio- Recommended most appropriate supply chain relationships to executive management for immediate and future implementation, resulting in successful market penetration and revenue growth

- Researched/identified key external market trends around smartphones to enhance executive management forecasting accuracy and strategy for daily business operations-Introduced Tableau for conducting technical analysis of company key performance indicators to determine major drivers of product portfolio profitability-Created a process for analyzing key economic and marketing factors and their effects on monthly and annual sales

Consulted for a composite marine infrastructure manufacturer- Developed a go-to-market strategy for the marine piling division, conducted research revealing key factors to consider while entering the residential market- Analyzed competitor business models and products, illustrated key risks to consider while developing new piling products- Managed communications between key stakeholders and team members ensuring timely execution of critical deadlines and alignment with proposed scope

- Streamlined the weekly risk and opportunity reporting structure resulting in 400% decrease in process cycle time- Managed complex financial information and communicated recommended courses of action to program managers and executive officers in an effort to maximize top-line and bottom-line growth - Forecasted financials for German commercial business partner (€100M+/year business), successfully facilitated the creation of a US Business Entity to meet current market demands - Revamped 5-year plan reporting process increasing the finance team’s ability to forecast two weeks prior to the previous cadence

- Promoted from Program & Schedule Analyst I, 2013- Led the development and execution for site-wide internal auditing of time-keeping policies; trained a staff of 500+ employees on company timekeeping policies resulting in successful government audits with zero discrepancies - Developed a new staffing process focusing on decreasing inconsistencies with data inputs and consolidating management inputs in a timely manner, decreased cycle time by 30% - Executed the production and 100% on-time delivery of error-free internal and external customer financial reports to include weekly/monthly/annual operational performance reports and spend plans

- Reconciled delinquent account receivables resulting in $2 million increase in revenue within the first three months. - Documented program reporting processes creating a comprehensive manual for new hires, expedited the on boarding process by more than half the original time - Drove timely cash receipts by proactively communicating with project leads to assess billing requirements completion, resulted in 100% on time payment to the business

- Co-founded an engineering startup with a team of engineers and business students, focused on creating more efficient and secure bicycle parking in major metropolitan areas. - Received initial seed funding of $10,000 as a result of successful placement in the Annual Washington State University Business Plan Competition.