Eric Beyer Email & Phone Number

Chicago, IL, US

Chicago, IL, US

Chicago, IL, US

• Lead & Coach Global Operations Planning teams focused on providing high level of service to internal and external customers while minimizing costs throughout the operation.
• Collaborating with Sales and Finance segments of business to redesign and implement comprehensive Integrated Business Planning Process aimed at increasing inventory turns from two to four and key service level metrics.
• Facilitated multiple case studies analyzing supply chain health and implemented process improvements focused on eliminating redundancies and excess costs.
• Led systems and Supply Chain business process integration of various subsidiaries including vendors and those distributing to the Dental market.
• Successfully partner with Product Development and Marketing to identify Supply Chain, develop Planning Model, and implement Production Controls on new products introduced into market.
• Mentor employees in Finance, Product Management, and Sales Leadership as part of New Hire Ambassador Program.

Chicago, IL, US

• Lead Global Operations Planning teams focused on providing high level of service to internal and external customers while minimizing costs throughout the operation.
• Facilitate monthly Cross-Functional Sales & Operations Planning sessions with internal Strategic Business Unit, Global Sales, and Finance Partners.
• Conduct regular material review, inventory evaluation, and delivery strategy with select vendor and distributor partners to improve service and optimize inventory and costs throughout the Global Supply Chain.
• Continuously analyze material performance to determine if it is necessary to modify planning strategy, forecast type, and stocking level.
• Utilized G.I.B. Forecasting module (DCF) and SAP ECC 6.0 to alter forecasting strategy from one focused on Finished Good demand to one focused on Component demand to reduce component shortages by 75% during peak season.
• Developed global inventory management strategy based on ABC/XYZ SKU classification aimed at reducing carrying costs, stock outs, and misuse of manufacturing capacity.

Chicago, IL, US

• Implemented corporate initiative aimed at reducing inventory by 7% over a 12-month period while maintaining fill rates.
• Facilitated monthly Cross-Functional Sales & Operations Planning sessions designed to improve Forecast Accuracy (MAPE), reduce inventory, and account for unplanned increases and decreases in demand.
• Successfully led project to implement G.I.B. Forecasting (DCF) and Inventory Control (DCC) modules designed to improve KPIs including Forecast Accuracy (MAPE), Dead and Slow Moving Inventory, and On-Time & In-Full.
• Coordinated custom order delivery with key players in the Supply Chain, including Internal & External Sales, Manufacturing, Procurement, and Assembly & Distribution to ensure timely and complete delivery to various.
• Strategically managed the movement of inventory between US, European, and China-based Distribution Centers based on MRP requirements driven by customer orders, Plant-based forecast, safety stock levels, and re-order.
• Utilized ECC 6.0 SAP Data Technology to maintain master data, input monthly forecasts, and analyze various demand patterns.

Chicago, IL, US

• Enthusiastically coached, managed, and mentored a team of 7 individuals focused on delivering a premium customer care experience for internal and external customers.
• Led and implemented a corporate initiative focused on altering philosophy of Customer Care department from service-focused to revenue-driven.
• Designed and facilitated training exercises for veteran and rookie employees focused on Customer Care Experience, SAP Data Technology (including EDI), and Product Knowledge.
• Actively participated on a cross-functional team charged with developing organization-wide sales certification program.
• Vigorously led a team of 4 individuals located in 4 different countries charged with developing a sales strategy designed to increase revenue in European University arena leading to 15% growth in revenue over the.
• Implemented blind service and repair center operation as part of the acquisition of new private label business.

Chicago, IL, US

• Met strict deadlines while working with Senior Executives in addition to Legal, Purchasing, and Finance departments to complete meticulous Federal Supply Schedule (FSS) and Department of Defense (ECAT) contracts.
• Developed and deployed targeted e-mail marketing campaigns through ExactTarget.com and ConstantContact.com.
• Created, executed, and analyzed customer and employee satisfaction surveys using surveymonkey.com.
• Maintained customer database and prospective leads within salesforce.com.

Chicago, IL, US

• Met strict deadlines while working with Senior Executives in addition to Legal, Purchasing, and Finance departments to complete meticulous Federal Supply Schedule (FSS) and Department of Defense (ECAT) contracts.
• Developed and deployed targeted e-mail marketing campaigns through ExactTarget.com and ConstantContact.com.
• Created, executed, and analyzed customer and employee satisfaction surveys using surveymonkey.com.
• Maintained customer database and prospective leads within salesforce.com.

Chicago, IL, US

• Actively supported inside and outside customers via telephone, e-mail, and face-to-face.
• Regularly interacted and assisted a wide range of customers including doctors, dental students, university administrators, and university purchasing agents.
• Placed large, complex orders for various dental and dental hygiene schools.

Wausau, Wisconsin, US

• Consistently ranked as a top performer in the areas of quality and efficiency in the call center environment.
• Served as assistant team lead, directing members of team as well as managing complex cases.

Certification, Education: Broad Field Social Sciences

Bachelor Of Arts, History