Ebin Philip Benny Email & Phone Number

Dubai, United Arab Emirates

• Performance Management: Track daily performance of staff and prepare KRA to team to meet operational requirements
• Address customer/applicant complaints, queries, and escalations personally or through email and telephone.
• Record and maintain application data, perform document screening, scanning, and uploading to the Consulate.
• Manage cash collection from Customer Service Executives and maintain accurate records.
• Oversee administration and logistics for passport delivery to the consulate, applicants, and logistics companies.
• Provide training and support to team members in handling applicants.

Bangalore Urban, Karnataka, India

Result Driven Assistant Manager with 9+ years of experience in BPO industry inspiring employees, creating happy customers, and maintaining operation efficiency. Enjoys discovering methods designed to improve workflow and generate additional revenue

Bangalore Urban, Karnataka, India

Bengaluru, Karnataka, India

Supervision on Client SLA and deliverables. New hire training and Quality management.

Bengaluru, Karnataka, India

Bengaluru, Karnataka, India

Diploma In Management, Managemnet

Bachelor Of Engineering (B.E.), Electronics And Communications Engineering