Ebinesar Devasithan Email & Phone Number

Chennai, Tamil Nadu, India

Chennai Area, India

Sultanate Of Oman

Key Responsibilities: Responsible for maintaining and installing computer networks based around Cisco and Microsoft Server Technologies. Working as part of a team and operating in a fast Paced, changing and challenging 24x7 environments.Duties:Managed Cisco's IP telephony and IPCC Contact Center Enterprise.Monitored call manager, ICM Call Center systems, IVR and CVP. Established and supported ICM and CVP call routing scripts. Coordinated with the… Show more Key Responsibilities: Responsible for maintaining and installing computer networks based around Cisco and Microsoft Server Technologies. Working as part of a team and operating in a fast Paced, changing and challenging 24x7 environments.Duties:Managed Cisco's IP telephony and IPCC Contact Center Enterprise.Monitored call manager, ICM Call Center systems, IVR and CVP. Established and supported ICM and CVP call routing scripts. Coordinated with the business to design, enforce and test ICM and CVP call flows. Handled ICM and CVP routing scripts, Cisco Auto-dialer campaigns, Cisco Agent and Supervisor Desktop clients. Regulated documentation of the environment and operational processes.Administering & designing LANs, WANs internet/intranet, and voice networks.Analyzing & developing key components using methodology prescribed techniques.Communicating and negotiating with users, specialists, other staff and suppliers. Network connectivity troubleshooting, ping, tracert, telnet. Responsible for communication protocols, configuration, integration & security.Investigating, diagnosing and resolve all network problems, Maintaining pre-packaged software applications on the LAN. Show less

Installation, configuration and maintenance of active directory services and assign user logins.Installation, configuration Checkpoint Firewall1/VPN1 (NGX) VPN-1 UTM Appliance (Hardware firewall) Customizing the system profiles, creating group for users and assign the user logins (domain planning and Implementation).Configuration and maintenance of DNS and DHCP services.Installation and configuration of WSUS server for automatic windows patch updates.Managing security… Show more Installation, configuration and maintenance of active directory services and assign user logins.Installation, configuration Checkpoint Firewall1/VPN1 (NGX) VPN-1 UTM Appliance (Hardware firewall) Customizing the system profiles, creating group for users and assign the user logins (domain planning and Implementation).Configuration and maintenance of DNS and DHCP services.Installation and configuration of WSUS server for automatic windows patch updates.Managing security on windows network (for missing security patches, find the system vulnerability and other common Security) using MBSA, GFI LAN scanner and RETINA tool.Performing system state data on weekly basis using Windows NT backup.Configuration and maintenance of VLAN, STP.OS Hardening (2000, XP) Show less

Key Responsibilities:Installation, configuration and maintenance of active directory services and assign user loginsCustomizing the system profiles, creating group for users and assign the user logins (domain planning and Implementation).Configuration and maintenance of DNS and DHCP services.Performing system state data on weekly basis using Windows NT backup

Customer End)Key Responsibilities:Real time experience with wireless products installations, configurations and its alignment such as Cisco, net gear, Senao, linksys, D-link and Wi-lan products.Windows-2003 advanced server and handled active directory configurations, switches, hubs, and routers.Assembling troubleshooting and installation of software in all kinds of latest systems.Tower erection and maintenance (internet service provider) for wireless outdoor & indoor… Show more Customer End)Key Responsibilities:Real time experience with wireless products installations, configurations and its alignment such as Cisco, net gear, Senao, linksys, D-link and Wi-lan products.Windows-2003 advanced server and handled active directory configurations, switches, hubs, and routers.Assembling troubleshooting and installation of software in all kinds of latest systems.Tower erection and maintenance (internet service provider) for wireless outdoor & indoor equipments Show less

Hardware Sales and servicesInstallation and trouble shooting on Windows 98, Windows 2000, XP, Linux professional systems

Master Of Computer Application, Master Of Computer Application

MCA

Bachelor Of Science, Computers

Computer Science