Ebonee Jackson Email & Phone Number

New Jersey, United States

New Jersey, United States

• Served as an expert in HRIS systems and lead regular enhancements and upgrades, including identifying and communicating impacts.• Automated BETMGM’s LMS trainings that aided in multi-state, department, and company compliance.• Refined auditing procedures that led to the overall enhancement of data digestion and data enrichment. • Identified critical inconsistencies with vendors which lead account reconciliation for Pre-tax accounts such as FSA, HSA, Commuter, and Transit Benefits.• Created manager and employee training to educate employees in HR software functionality.• Proven ability to lead team members, and to drive and inspire results.• Assisted in the overall identification, development, and evolution of HR Operations KPI’s.• Initial POC for employee grievance and queries for 1000+ employees

United States

• Advanced data quality checks within ATS and Internal Career Hub which improved auditing times from 1-2 hours to 30 minutes on a weekly basis.• Aided in the overall improvement of data ingestion for Talent Acquisition shared data that improved stakeholder navigation.• Provided candidate support to the TA Team with scheduling request, employee engagement, and offer letter execution in a high-volume environment.• Developed STAR Method interview template that is used for onsite hiring events.

United States

• Oversaw and executed a communication plan for ConnectOne Banks End of Year Evaluation and annual pay review process.• Managed orientation logistics and conducted benefits enrollment and review sessions for all new employees.• Partnered with business leaders to execute critical HR processes such as performance management plans and job promotions.• Build client rapport and employee rapport while accurately processing and troubleshooting technical discrepancies through completion.• Planned and implemented office-wide initiatives and events for Connect One Bank to improve employee morale and provide opportunities for both personal and professional growth.• Conducted exit interviews, presented key findings to senior leadership, and recommended culture- and process-based refinements within the company.

Philadelphia, Pennsylvania

Assist supervisors with ensuring accuracy with audit and cash balancing that exceeds $100,000 bi-monthly.Recognizes sales opportunities and cross-sells bank products by making quality referrals, meeting all assigned teller goals.Comply with federal, state, and bank policies and procedures including following Bank procedures for compliance with the Bank Secrecy Act.Validates transactions for system or operational changes to ensure operational integrity and compliance to all required regulationsProcess over 100+ weekly transactions and reconcile overnight bags daily.Assisting customers with processing transactions, such as deposits, withdrawals, or payments, resolving complaints or account discrepancies, and answering questions.

Greater Philadelphia Area

Paterson New Jersey

Planned, lead, and implemented programs for campers. (ages 8-9)Provided, guidance, motivation, and support to campers during camp activities, field trips, and recreational sports.Identify and respond to camper behavioral issues and report concerns to Counselor Leader.Developed my interpersonal, communication, and leadership skills from working with Camp Counselors and Campers.Communicated with Parents/Guardians regarding campers experience and expectations.Maintained accurate daily attendance reports.

New Jesey

Provided customers with an excellent buying experience by aiding in customer selection and encouraging customer confidence from offering suggestions and opinions. Promotes special sales, offers, and awareness for TJMax reward cards.Served as a direct liaison for customers by staying knowledgeable on the range of products offered within the store to provide an enriching shopping experience.Operate the POS register and resolve any inconsistency in pricing of items.Increased product appeal by initiating strategic placement of products in order to maximize purchases.Support loss prevention goals by maintaining accurate drawers and monitoring shopper behavior.

Paterson New Jersey

Served as a youth ambassadors to the new National Park whom provided tours, educational programs, and information to visitors, as well as lead beautification projects. I completed a significant learning component focusing on visitor services, tour facilitation, safety, landscaping practices, and the park’s industrial and natural history.

Bachelor’S Degree, Human Resources Management/Personnel Administration, General, Graduate

Activities and Societies: NCAA Division I Track and Field

High School, Business Administration And Management, General

Activities and Societies: Student Government Association, Student Leadership Council, High School Track and Field