Clients: National Center on Institutions and Alternatives➤ Analyzing current labor market conditions, identifying best practices for capitalizing on employment opportunities, and consulting on NCIA's ability to adapt or build upon the same or similar practices.➤ Identifying and engaging new targeted employer partners that offer strong opportunities for NCIA's participants with a variety of entry-level positions and the potential for career progression.➤ Cutting costs by over 35% by reducing supply overhead, overtime hours, contract negotiations, and non-essential resources as well as through increased efficiency/productivity of administrative resources.➤ Training over 600 opportunity youth ages 16 to 24 annually in the Baltimore Metropolitan area specializing in job readiness, career management, and performance resulting in a 92% completion rate and 79% job retention rate.➤ Conducting on-going support to individuals experiencing financial hardships as well as working with clients to determine their needs for information technology support and various legal services.➤ Partnering with business leaders to assess employer input in the design and vocational training content of the Workforce Development Institute to create and facilitate effective job preparation and education for clients.➤ Creating opportunities for partner employers to expose students to businesses and related career opportunities to create an iterative learning environment in which academic and employment skills are interwoven.➤ Developing and delivering a comprehensive job readiness training curriculum, providing career counselors for client resume development, and delivering mock interview sessions and soft skills development.➤ Outsourcing staffing for delivery of professional services including planning, developing, and hosting workshops, trainings, and seminars that meet client and employee partner needs.

➤ Provided support to the executive Director to meet organizational goals while supervising and professionally developing a team of 3 full-time Community School Coordinators and monitoring program quality and timeliness.➤ Developed and leveraged relationships to strengthen partnerships and build long-term relationships with community.➤ Developed a collaborative culture to maximize team member strengths and talents, increase shared responsibility for organizational success, and support the collective Community Schools vision while engaging key stakeholders.➤ Ensured that programming supported the collective Community Schools vision and objectives, outlined the general direction of community partnerships, and managed student and family programs for partnership activities in the school.➤ Developed procedures and policies as needed by school leadership as well as served on leadership teams such as the Instructional Leadership Team, School Family Council, Attendance Team, and Student Support Team.➤ Collaborated with the principal, coordinated with Child First Authority leadership to develop strategic funding plans and implement site-level resource development, and managed parent and community volunteers on a weekly/monthly basis.➤ Managed budgets including approving finances, tracking expenditures, and preparing financial reports, maintained accurate records for financial/organizational accountability, and coordinated documentation for grant reporting needs.

➤ Assisted in the development of a pipeline of prospective Board Directors through researching and identifying new prospects for partnerships with Strong City Baltimore and cultivating those partnerships.➤ Oversaw program to develop a diverse, skilled workforce to address issues of injustice and inequality and improve the quality of life in under-resourced Baltimore communities through the enrollment of 120 participants by 2019.➤ Drove awareness, inspection and execution of the Community Learning Partnership Program that was ultimately adopted by the University of Baltimore's Community Leadership and Non-Profit Management Program.➤ Developed, documented, and implemented organization-wide protocols for partnership management as well as developed the Partnerships Map using the ArcGIS platform and created the user manual using Microsoft Publisher.➤ Created Memorandum of Understanding documents used for the Community Schools program as well as oversaw calendar management for executive leadership staff for partnership meetings and initiatives.➤ Reviewed, recommended, and implemented the Client Relationship Management system to improve automated processes, efficiencies, and program satisfaction while developing and facilitating end-user training.➤ Assisted in the development of the organization's strategic plan for 2017/2018 and completed the final documentation of the strategic plan in partnership with the Chief Operations Officer for distribution to staff and Board of Directors.➤ Strategically planned and managed increase or revamp of offered programs as well as revised organization policies and procedures for more efficiency, sustainability, and comprehensive oversight of all areas.➤ Identified and executed program vision, audited programs to meet standards set forth by the organization, managed projects, coordinated resource needs, and ensured implementation and measurement of client quality standards.

➤ Developed and implemented the long-term strategic plan as well as operational strategy focused on voter and legislative education, voter registration, civic education, and community outreach engagement initiatives.➤ Managed the nonprofit operational infrastructure with a specific focus on program management and administrative support to engage school communities in field trips, workshops and BGV pop up events.➤ Created and managed curriculum for Baltimore City public school workshops focusing on civic engagement.➤ Developed new partnerships with agencies to provide resources to Baltimore City youth by maintaining strong connections with community-based organizations and working closely with area schools.➤ Drove a proactive social media strategy to increase awareness for program activities and initiatives as well as developed and implemented tools to manage and support program needs to drive organizational efficiency.➤ Led the program management team, established, monitored, and evaluated policies, and led regular team meetings as well as program development meetings with leadership and staff.➤ Supervised BGV ambassadors, coordinated ongoing training for staff on effective youth engagement, and partnered with community groups, direct service organizations, and youth development programs to conduct outreach.