Ebonee Roberson

Ebonee Roberson Email and Phone Number

Engagement Focused Area Manager @ FedEx Ground
Administrator jobs
Ebonee Roberson's Location
Greater Chicago Area, United States
Ebonee Roberson's Contact Details

Ebonee Roberson work email

Ebonee Roberson personal email

n/a
About Ebonee Roberson

Ebonee Roberson is a Engagement Focused Area Manager at FedEx Ground.

Ebonee Roberson's Current Company Details
FedEx Ground

Fedex Ground

View
Engagement Focused Area Manager
Administrator jobs
Employees:
7702
Ebonee Roberson Work Experience Details
  • Fedex Ground
    Engagement Area Manager
    Fedex Ground Feb 2019 - Present
  • American Intercontinental University
    National Admissions Advisor
    American Intercontinental University Sep 2017 - Aug 2023
    Schaumburg
    Responsible for developing, managing and meeting action plans in order to obtain personal and departmental student population objectives.Evaluate monthly activity against standards and personal inquiry goals. Professionally assists prospective students through the admissions process in accordance with all applicable federal and state regulations, school policies and procedures, and in compliance with all accrediting standards and requirements. Conduct telephone interviews and e-mail correspondence to identify student prospects to determine their educational needs, concerns and interests. Develop a rapport with prospective students and maintain contact with them frequently. Partners with departments outside of Admissions including Financial Aid, and Academics to ensure the delivery of a high level of service to every student including degree programs. Consistently operates within, and is measured with respect to, the school’s expected behaviors: Execution, Communication/Feedback and Professionalism. Ensure compliance with applicable University policies and procedures
  • Kelly Nissan
    Automotive Service Advisor
    Kelly Nissan Sep 2016 - Aug 2017
    Oak Lawn
    Greeted customers, scheduled service appointments and received vehicle information. Listened to customer requests on service desired and clearly explained info on the repair order. Handled customer complaints and maintain a high customer satisfaction level. Handled service order from beginning to end (including estimating time and cost). Worked closely with service technicians
  • Prestige Maintenance Usa
    Customer Excellence Specialist
    Prestige Maintenance Usa Nov 2015 - Sep 2016
    Bridgeview
    Developed and managed in-process initiatives. Customer Value Management and Customer Experience Management. Regularly updated Director of CE on activities and ongoing initiatives as well as resource needs to ensure successful implementation of all initiatives. Defined project scope, goals and deliverable that support business goals in collaboration with senior management and executives. Proactively managed changes in project scope, identify potential issues, and devise contingency plans. Troubleshoot problem areas.
  • Brandi Davis Hair Care
    Assistant
    Brandi Davis Hair Care Jan 2009 - Dec 2015
    Promoted to manager position to foster an environment in which guests enjoy high levels of service and employees are motivated to deliver top performance. Manage all operations to ensure friendly and efficient transactions at checkout. Selected Contributions:Elevated store’s guest-satisfaction; ensured the swift resolution of customer issues to preserve customer loyalty while complying with company policies.Conducted initial preparation for clients (shampoo, conditioning, setting)
  • Enterprise Rent-A-Car
    Sales Rep
    Enterprise Rent-A-Car Apr 2015 - Aug 2015
    Chicago
    Created reservations for National, Alamo, and Enterprise nationwide while determining customer needs.
  • Med1 Solutions
    Collection Rep
    Med1 Solutions Feb 2013 - May 2014
    Inboud/Outboung calls collecting debts.Data Entry
  • Integrity Staffing Solutions
    Warehouse Laborer
    Integrity Staffing Solutions 2012 - 2013
    PIck,Pack,Ship inventory

Ebonee Roberson Education Details

Frequently Asked Questions about Ebonee Roberson

What company does Ebonee Roberson work for?

Ebonee Roberson works for Fedex Ground

What is Ebonee Roberson's role at the current company?

Ebonee Roberson's current role is Engagement Focused Area Manager.

What is Ebonee Roberson's email address?

Ebonee Roberson's email address is er****@****niv.edu

What schools did Ebonee Roberson attend?

Ebonee Roberson attended American Intercontinental University, American Intercontinental University, Simeon Career Academy.

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