Clinic Coordinator & Graduate Student at the University of North Texas at Dallas

Taking phone calls, cash register, and making reservations for the indoor and outdoor facilities.Registering people for memberships and ensuring that kids and adults followed the policies.Able to work under pressure, to work at a fast paced, and to always be a team player.Monitored facility to verify visitors and personnel adherence to rules and safety procedures to protect customers and reduce liability risks.Resolved guest concerns or complaints and kept supervisors informed… Show more Taking phone calls, cash register, and making reservations for the indoor and outdoor facilities.Registering people for memberships and ensuring that kids and adults followed the policies.Able to work under pressure, to work at a fast paced, and to always be a team player.Monitored facility to verify visitors and personnel adherence to rules and safety procedures to protect customers and reduce liability risks.Resolved guest concerns or complaints and kept supervisors informed of escalating situations.Supported customer needs by providing information and answering questions concerning facility, promotions, events and organizational rules and policies. Show less

Developed lasting relationships with guests that built loyalty and retail revenue.Provided excellent customer services for guests as needed.Set and optimized employee schedules to secure proper coverage for all shifts.Received all incoming calls and coordinated with staff to fulfill requests and resolve issues.Managed all front desk operations for busy high-volume business.