Customer Service and sales expert who identifies customer needs and delivers effective solutions to problems. Committed to providing high-quality customer care. Maintains the highest level possible of customer service standards in patient check-in, status update, answering phone calls, Oversees patient tracking in the Electronic Medical Record while collecting co-pays, and ensuring form completion Verifies, updates, and scans new and returning patient information.

Enthusiastic customer service representative with five years of call center experience responding to all manner of customer inquiries. Passionate and hard-working.A Customer Service Representative is responsible for receiving incoming calls from current customers seeking an ETA (estimated time of arrival) or cancellation of their booking.