Eboni White Email & Phone Number

Seamlessly integrated into a high-velocity project during its 5th month, approaching 40% completion of a $1.9 million Department of Defense contract. Executed decisive declarative development work, completing 10% of the total project scope ensuring alignment with objectives and timelines to date.• Implemented process automation through flows, custom field creation, streamlined lightning record pages with dynamic forms, validation rules, and quality assurance (QA) testing over 13% of the total project scope to date.• Collaborated closely with diverse team members, leveraging expertise in Salesforce administration and integrated insights from Salesforce architecture, development, and design domains to address project challenges effectively.• Played a pivotal role in agile software development, translated business requirements into scalable Salesforce solutions, and refined 33% of the user acceptance testing (UAT) documents contributing to successful sprint demos and retrospectives to date.

Tampa, Florida, United States

Assist with the testing and development of the OnBase document storage system within the Office of the Attorney General of Tampa, while preserving continuity in court filings, and performing various administrative support functions for multiple federal habeas lawyers.• Work with OnBase system staff to assist in identifying obstacles as they arise in the new OnBase system before as well as while it is being deployed to the Attorney General offices statewide.• Assist with electronic document review, categorization development, and re-index/modification of documents in preparation for the future full implementation of the OnBase system across the state.• Coordinated between LOTUS and OnBase to rectify conflicts/duplicate records that were causing issues for document processing and saving.• Review and process habeas responses and appendixes for submission to court as well as find missing or difficult documents for cases being processed for the federal habeas team.

Tampa, Florida, United States

Preserves continuity in court filings and while performing various administrative support functions for three federal habeas lawyers within the Office of the Attorney General of Tampa.• Review federal habeas responses to ensure grammatical accuracy prior to court filing as well as using Adobe for appendix processing in preparation for electronic and paper submission.• Calendar cases and process documents and electronic media including but not limited to e-filings, evidence, and media.• Using various databases and sites to retrieve information for case preparation for federal habeas team.• Correspond with external agencies to research missing or difficult to locate documents for cases being processed by the federal habeas team.• Coordinate services needed for proceedings such as transportation, Pre-Trial waiting area, and translation services.

Dahlgren, Va

Maintained responsibility for providing administrative oversight for the division within the organization and maintained multiple calendars using an automated calendar system. • Served as the Defense Travel System point of contact between the employees and the Travel Office (SATO) • Prepared documents utilizing word processing and database applications• Created, reviewed and implemented proper use of format, grammar, spelling, and punctuation of correspondence; ensured compliance with local regulations• Prepared, validated, and submitted timecards in the timekeeping system and tracked administrative actions to ensure deadlines were met• Represented the division as the Records Management liaison to the headquarters department

Monterey, Ca

Managed responsibility for correctly triaging calls requiring clinical intervention to the advice nurse and maintained a basic level of understanding of medical terminology to communicate effectively with medical staff. • Interviewed veteran applicants to obtain insurance and financial data; determined the income threshold that included the process of applicant billing for outpatient visits or pharmacy co-payments (or both) • Entered patient registration information into VISTA and referred calls to the Business Office • Utilized the Computerized Patient Record System (CPRS) to access patient information, verified eligibility status, and entered data in various software applications as needed • Prepared documents utilizing word processing and database applications

Jacksonville, North Carolina Area

Received Individual Account Records (IARs) and verified the accuracy of admission, discharge data, classification data, and chargeable rates. Planned, coordinated, and administrated screenings for the ePDHRA.• Kept accurate records of accounting data through spreadsheets that contributed to budget formulation within the Directorate.• Analyzed automated system outputs to identify problems, potential problems, or trends, and initiated corrective action.• Determined appropriate means to collect requisite metrics, and track, monitor, evaluate, and report on all ePDRHA (electronic Post-Deployment Health Reassessment).• Provided the military personnel with an opportunity to discuss any issues or concerns with a Health Care Provider (HCP)

Jacksonville, North Carolina Area

Utilized spreadsheet software, created, maintained, manipulated data, and calculated numerical data to provide a variety of electronically printed reports.• Utilized desktop publishing software packages, and prepared final reports and correspondence that merge graphs and text for final output.• Imported graphics or special symbols into documents, and created glossaries, columns, and tables.• Performed administrative duties for the Family Advocacy Program (FAP) and served as Recorder for the Spouse and Child Abuse Committees.

Served in multiple leadership billets on the East Coast, West Coast, and Overseas.• Developed, administered, evaluated, and advised the Commander as well as over 1300 Marines and Sailors on the Equal Employment Opportunity program.• Created a new organizational filing system that increased effectiveness in indexing and accountability resulting in easy access to critical information using Microsoft Access.• Acted as representative and liaison for Assistant Chief of Staff G-6 in Marine Forces Atlantic with General Officers as needed.• Maintained calendars for AC/S and Deputy AC/S G-6. • Typed and reviewed all correspondence for AC/S and Deputy AC/S G-6.• Provided logistical support for a battalion comprised of over 1700 Marines and Sailors.• Planned, organized, and implemented training programs for senior directors, mid-level managers, and entry level personnel.• Applied fact finding and investigative techniques; oral and written communications; and developed presentations and reports.• Analyzed maintenance and staff-hour data to ensure monthly maintenance plans, workload estimates, and standards were adhered to in the most efficient manner.• Maintained, implemented and advised management on improvements to security protective methods and procedures.

Service Cloud Consultant

Experience Cloud Consultant

Certified Business Analyst

Certified Administrator

App Builder Super Set

Admin Super Set

Master'S Degree, Business Administration

MBA with a concentration in Homeland Security Resource Allocation

Bachelor'S Degree, Computer Information Systems

Activities and Societies: Cum Laude

Electrical/Electronics Maintenance And Repair Technology

Electrical/Electronics Maintenance And Repair Technology

High School Diploma