Leveraging Instructional & Project Management Skills to Lead a Successful Program.As Director of the Brazilian Zouk Program, I lead and execute a robust instructional and performance program for the Interfusion Festival, the Institute for Integrative Wellness' annual conference. This role requires a strong blend of instructional design, software project management, and program management skills.• Instructional Design & Delivery: Develop and deliver engaging in-person workshops in Brazilian Zouk dance for over 100 students at the annual festival since 2016. • Project Management: Utilize software tools like Sched.com, Calendly, and Google Workspace to plan, schedule, and track program execution.• Program Management: Oversee all aspects of the Brazilian Zouk Program from conception and budget allocation to resource management and quality assurance.• Team Leadership & Communication: Manage and mentor a distributed team of instructors and artists, fostering collaboration and clear communication both online and in-person.• Budget Management: Maintain budget plans, ensuring efficient resource allocation to achieve program goals.• Relationship Building: Cultivate strong relationships with artists, stakeholders, and the broader community to ensure program success.• Quality Assurance: Implement feedback and improvement strategies to uphold artistic integrity and consistently exceed audience expectations.• Critical Decision-Making & Triaging: Make timely decisions under pressure, such as resolving unexpected issues with performers, adjusting schedules due to unforeseen circumstances, or adapting to changing audience preferences.(Hybrid: Year-round remote leading up to annual on-site conference in DC metro area.)

• Develop performance tests and monitor metrics• Create, maintain and run end-to-end Javascript tests across all of Mailchimp's features, using Playwright and Jenkins for CI/CD integration• Lead and host workshops on test automation internally and for the Launchpad Academy through Clayton State University• Create internal feature flags and API endpoints in PHP for testing purposes• Acted as Tech Lead on behalf of Test Engineers for the Engineering Department • Create documentation for onboarding incoming SDETs

• Wrote and maintained automated tests in Ruby (Appium) for Mailchimp’s web and mobile apps• Write test cases in Kotlin (Espresso) and Swift (XCUITest) to migrate test suite to native Android and iOS app frameworks• Review nightly automated test runs and maintain tests as needed• Refactored web-based test suite to follow OOP principles• Help to write BDD test scenarios • Utilize 3rd party testing tool integrations as part of our CI/CD pipeline• Work with developers pre-release to run, review and investigate automated test results

• Provide live chat and email support to Mailchimp’s customers • Communicate with Technical Advisors and Managers to address customer needs• Attain full product knowledge of the Mailchimp app and its features in order to guide customers and troubleshoot issues• Utilized the API, Zendesk, Confluence and internal tools to assist customers

• Develop grassroots community of social dancers and instructors in New York City• Teach and promote weekly classes, guest workshops and social dance events• Negotiate personal instructional contracts with venue managers and studio owners

• Develop grassroots community of social dancers in Atlanta metro area• Work with team of organizers to teach and promote evening & weekend classes attracting approximately 300 people a month• Negotiate personal instructional contracts with venue managers and studio owners

HBCU@SXSW on March 10-12, 2017 in Austin, TX will offer students access to SXSW® Interactive's Conference and Festivals, early exposure to potential employers in Tech, 80,000 innovators and influencers in the STEM and creative economies, and the growing network of HBCUs. For the second year, we are an official program partner of SXSW and will produce a series of events during their Interactive Festival, EDU Conference and Job Market.Interested in sponsoring students or attending? Visit the link below for more info.

Event Logistics Lead for October events at TechSquare Labs: • Georgia State University's PantherHackers' STEAM Hackathon (Oct. 28-30). Aim: To build a scalable web and mobile based platform to display S.T.E.A.M (Science, Technology, Engineering, Arts & Math) resources globally, starting with Metro Atlanta. • #IAMSTEAM Reception. (Nov. 1). Aim: To present a multimedia STEAM-inspired experience to celebrate Arthur M. Blank Family Foundation Pipeline Project grantee award recipients. • Blank Foundation Pipeline Project Grantee Workshop (Nov. 2). Aim: To engage in a design thinking workshop, facilitated by the Mount Vernon Institute for Innovation.

• Perform general assistance to internationally-touring recording artists such as The Flowdown (Ropeadope Records) and Srikalogy (Black Swan Sounds) • Negotiate contracts and coordinate performance logistics with purchasers• Make discretionary decisions to pair artists with reliable events in their target demographic• Manage promotional content for WordPress site, social media, MailChimp campaigns & print

• Created professional development and training content for K-12 schools and organizations• Introduced educators to new technology and multimedia tools for the classroom• Managed user accounts as a Certified Google Apps Administrator• Managed & created marketing campaigns across 4 social media accounts and MailChimp

• Utilized MindBody Online & point-of-sale software to register students & manage retail transactions• During opening shift, maintained the operation and upkeep of 3-floor yoga studio and shop• Introduced new clients to the studio and shop; assisted clients or routed requests to team as needed

• Opened, operated and closed restaurant and retail locations for vegan food companies • Learned specialized food preparation techniques for gourmet raw vegan industry• Distributed corporate juice cleanses• Maintained NYS Food Protection standards (certified 2013)

• Managed front-of-house operations, staffing, special events & customer service at DC's premier vegan restaurant• Prepared raw vegan dishes and trained back of house in raw food production

• Coordinated event and venue logistics with Steering Committee and Board • Led committee in booking over 600 performances for DC’s month-long multimedia arts event • Drafted 2010 Strategic Plan for Performing Arts Committee

• Coordinated technical rehearsals with cast and crew• Conducted equipment load-in and load-out• Liaised with venue managers and Producer to coordinate event logistics• Drafted cue sheets

• Researched repertoire, artist and label data for proper distribution of royalties to musicians and copyright owners• Performed quality assurance for play data submitted by licensees• Utilized MS Access, Oracle and online databases to modify data and enter tasks into workflow• Processed online registrations and supplementary digitized documents for Account Services department

Development Assistant at 1Sky.org • Supported Development team in updating constituent and gift records• Utilized SalesForce and Microsoft Office for all development functions• Helped to arrange travel plans for off-site eventAdministrative Assistant at District of Columbia Public Schools (DCPS)• Assisted in the collection and processing of timesheets for afterschool staff and coordinators city-wide• Conducted HR support for afterschool coordinator selection process QC Assistant at American Institutes for Research • Utilized text-to-speech tools to review and generate data for standardized testing modules• Worked in team to process 5-6000 records a day• Processed data in accordance with institutional standards

• Supported External Relations team in prospect research, meeting/event coordination, correspondence and reports• Worked with contract bookkeeper to facilitate audits of financial statements• Managed Raiser's Edge database and processed gifts receivable• Managed 2010 gala fundraiser auction and supported logistics for pop-up art exhibitions• Researched donor information and monitored grant application schedule

• Managed MS Access legal calendaring database for Japanese patent & trademark applications• Translated Japanese correspondence for Docketing Department• Prepared new patent applications from major Japanese corporations

Temporary Assignments:Project Administrator at Chugach Support Services• Acted as first point of contact between National Institutes of Health clients and contractors regarding the status of construction and maintenance task orders• Entered and assigned task orders into Microsoft Access database and analyzed data for project managers• Prepared and received official correspondence between contractors and the National Institutes of HealthFront Desk Administrator at Office of Protected Resources, NOAA’s National Marine Fisheries Service• Acted as assistant to Protected Resources Division Chief and as Division's first point of contact• Formatted and proofread official correspondence to government officials according to NOAA standards• Transformed research data into Microsoft Excel format for new online database• Established technique for verifying citations and endnotes in draft reportsFront Desk Administrator at National Institutes of Health Heart Center at Suburban Hospital• Acted as first point of contact and assistant to cardiothoracic surgeons• Helped to develop patient database in Microsoft Excel format

• Researched historical and biographical information pertaining to College and assessed importance of factual details • Digitized and prepared photographic negatives for entry in Archives database • Handled archival records and materials under Archives' standards of collections management

Student Media Consultant (Sept '06 – May '07)• Directed students in use of College's digital media equipment and software • Coached alumni representative through Adobe Creative Suite and co-created layout of annual report• Digitized hardcopy and photographic slides into database-ready formatsStudent Technology Consultant and Instructional Technology Intern (Sept '03 - May '05)• Provided helpdesk support to students and faculty • Collaborated with team to provide new-media solutions to professors’ instructional needs• Independently learned Flash programming software to create lessons for Japanese e-lessons• Helped to create interactive Chinese study DVD using FinalCut Pro video-editing software