● Applies user insights, clinical trial knowledge in the analysis of user needs for digital ecosystem software Verily ViewPoint, Florence e-Binder, etc.● Creates and conducts workshops and brainstorming sessions for the purpose of developing user insights for the Clinical Trial Program ● Lead a cross functional task force to identify and document user requirements, journey maps, and UX improvements of Florence e-Binder software● Contribute to the UX design of key features and design systems for department clinical trial software, iterate designs while solving mid-high complex user problems and opportunities● Collaborate closely with cross-functional teams, including clinical, regulatory and finance to ensure user adoption of CTMS ● Design and conduct user-experience research and usability studies● Human Centered Design advocate and a member of the internal Kaiser Human-Centered Design Guild

● Through UX research and design, craft compelling data-led UX strategies for digital acrobat experiences that optimize journeys and provide measurable solutions ● Engage with internal partners to build strategic roadmaps that join the dots from MVP through to final vision● Be the voice of the user throughout the entire product lifecycle

● Collaborate with cross-functional teams including regulatory, product management, laboratory, marketing, and biostats to execute research objectives and plan medical device research studies ● Manage randomized quantitative data from medical device studies and present team with updates and insights for operational efficiency ● Manage over six research studies with shortened timelines and exceed stakeholder expectations● Design and administer questionnaire for data capture of medical device studies advocating for the end user

● Created and maintained international recruiting plans for clinical trials and research outcomes of Phase I trials● Managed international oncology studies with several cross-functional team members and asked to work on studies in other department due to big picture thinking

● Lead participant recruitment, created research plans, and designed study data plan ensuring data privacy ● Subject matter expert of behavioral studies due to my background in psychology and proven history of engaging in creative problem solving ● Worked with several psychiatrist and psychologist to develop study plans and successfully managed vendors

● Maintained and developed relationships with international clinical trial staff and analyzed study quantitative data● Created and developed surveys for study patient submissions and provided insightful updates based on user feedback● Created and designed study related materials flyers, binder covers, and informational pamphlets ● Maintained manager level responsibilities with study coordination and execution ● Developed a standard operating procedure and shipment system for tissue samples that was incorporated into the companies process

● Facilitated and mastered research study process and was nominated as a mentor for the national health institute study. Mentoring study locations in 50 US states● Conducted 1:1 questionnaires and user interviews on daily basis with study participants and exceeded study timelines for data entry matrix