Meet and exceed sale's goals through new product sales, cross selling and retention of current customers.Sell property and casualty insurance for both personal and commercial line policies. Contribute to keeping agency in Champions conference by exceeding sales goals set by corporate.Phone interaction with clients; billing inquiries, claims processes, underwriting memos, process payments, and resolve customer inquiries.Develop and manage customer relationships and serve as a resource to customers and potential customers on all Direct General's products and services.Implement marketing programs and initiatives which further the Direct General brand in the local market (car dealerships, local events, etc.).Monitor status of policies and modifications requested by company, agents and clients.Release and process remittances and bank deposits.Identify and promote the sale of additional lines of coverage or improvements for policy holders.Responsible for sales administration and reporting activities

Provide customer service in a very fast-paced, high-volume office environment.Perform front desk duties: answer phones, confirm client appointments, provide Spanish translation, advertise special promotions or surveys, underwriting memos, process payments, and resolve any customer inquiries.Open incoming mail. Provided date/time stamping and distributed or filed as appropriate.Handle glass claims confirm client coverage and payment by company.Transcribe recorded statements in English and Spanish for arbitration purposes.Maintain acceptable productivity and quality performance standards.

Assist with marketing campaigns to generate new exclusive listings and drive the sale of propertiesMaintain client data base, files, communication logs and schedulesProcess BPO inspections, assist in finding potential listings, and run walkthroughs with clientsPerform front desk duties: answer phones, confirm client appointments, provide Spanish translation, advertise special promotions, and resolve any customer inquiries.

Provide customer service in a very fast-paced, high-volume office environment.Perform front desk duties: answer phones, confirm client appointments, provide Spanish translation, advertise special promotions or surveys, underwriting memos, process payments, and resolve any customer inquiries.Successfully coordinate with all third-party service providers and provide troubleshooting services when necessary.Identify and promote the sale of additional lines of coverage or plan improvements on assigned block of business whenever possible to policyholders.Develop a service plan with assigned accounts. Monitor status of action items and make modifications to service plan based on feedback from the agent/brokers and policyholders.

Provide customer service in a very fast-paced, high-volume Salon.Perform front desk duties: answer phones, verify appointment times, check-in clients, provide Spanish translation, advertise special sells, resolve any customer inquiries, and process payments.Provide support to Front Office Manager and adeptly handle administrative matters including screening calls, managing calendars, Spanish translation, and organizing front of salon.