Ebony A. Smith Email & Phone Number

🔹 Administrative Operations Leader | Team Development & Process Optimization As a proactive leader of a 13-person team, I oversee essential administrative functions, including labor management, payroll, security, and legal services for over 300 personnel. I drive process optimization and compliance initiatives that significantly enhance operational efficiency and ensure a secure, supportive work environment. I develop and deliver tailored training programs while updating standard operating procedures, which streamline workflows and increase team productivity. Through my active engagement with command leadership on HR matters, I guide key programs that influence organizational culture and performance. As the CPO Season Training Chair, I successfully lead a team of six in crafting and executing both classroom and scenario-based training for 88 personnel, resulting in increased preparedness and morale. Additionally, in my role as the Acting Command Career Counselor, I manage a team of 17, focusing on the professional and personal development of over 300 personnel, fostering a culture of growth and excellence within the organization.

Columbia, South Carolina, United States

🔹 Mobilization Readiness Leader | Strategic Training and Operations Expert Led a high-performing seven-member team dedicated to enhancing mobilization readiness and administrative support for 150 Reserve Sailors deployed worldwide in service to Joint Forces. My strategic vision and effective coordination initiatives resulted in a remarkable 100% warfighting readiness rate, ensuring each Sailor was fully prepared for deployment. I successfully trained and guided these Reserve Sailors, streamlining complex administrative processes that significantly boosted operational efficiency and readiness. During the COVID-19 pandemic, I pioneered innovative hybrid training methods to mobilize 12 Sailors, deftly managing $440,000 in travel claims and ensuring timely deployment. Additionally, I provided strategic oversight for a 14-member team responsible for 66 diverse programs, consistently delivering exceptional customer service and achieving high readiness satisfaction levels. By developing comprehensive curricula and syllabi across various disciplines—including operations management and leadership—I enhanced educational outcomes and ultimately strengthened the capabilities of our forces.

Great Lakes, Illinois, United States

🔹 Leadership & Development Strategist | Program Optimization Specialist Led a dynamic seven-person team that delivered comprehensive leadership, training, and program guidance to 24 Navy Reserve Centers, significantly enhancing support for 5,600 Sailors. Championed operational excellence by implementing strategic oversight and innovative training initiatives that elevated overall readiness. Revamped the Manpower Department's SharePoint page, which reduced region-wide discrepancies by 13%, while enhancing accessibility and user satisfaction. Directed the mobilization of 205 Sailors, accomplishing the region’s lowest individual discrepancy rate, thereby ensuring smooth operational workflows. Orchestrated the Annual Regional Commanding Officer and Senior Enlisted Leaders Symposium, coordinating logistics for 54 attendees and 36 presenters, fostering robust leadership engagement and collaboration. Managed a $1.7 million operational budget to effectively support 375 Active Duty Sailors, ensuring optimal resource allocation and efficiency. Consistently achieved triennial assessment scores of 95% or above across five departmental programs, reflecting meticulous attention to detail and a steadfast commitment to operational excellence.

Joint Base Pearl Harbor-Hickam, Hawaii, United States

🔹 Strategic Operations Manager | Budget Oversight & Career Development Innovator In my role as Strategic Operations Manager, I successfully oversaw the execution of an operational support budget exceeding $10 million, strategically allocating resources to meet evolving Pacific Military requirements. I developed and implemented a comprehensive career information and development program, resulting in a remarkable 50% increase in advancement rates and achieving a 100% retention rate within the team. By expertly managing a $1M travel budget and government travel card program, I enhanced operational efficiency by 25% through optimized processes and rigorous cost management. Additionally, I spearheaded a dedicated team that created a robust Plan of Action and Milestones in response to the command climate survey, significantly improving organizational culture and employee engagement, which fostered a collaborative and motivated work environment.

Whidbey Island Washington State

🔹 Team Leader | Personnel Management & Organizational Development Led a dynamic six-person team overseeing administrative and personnel matters for over 400 Sailors across four geographical locations. Spearheaded the consolidation of three military commands into a cohesive unit, successfully orchestrating personnel transfers in collaboration with three additional organizations, which streamlined operations and improved inter-command communication. Ensured the seamless transition of 250 personnel while maintaining a focus on operational continuity and minimizing disruption for service members and their families. Organized and executed five impactful team-building events that fostered collaboration and strengthened relationships among 28 team members, significantly enhancing the organizational culture. Coordinated 200 hours of community service activities, which elevated employee engagement and showcased our commitment to corporate social responsibility, contributing to a positive community impact while reinforcing team cohesion.

Millington, Tennessee, United States

🔹 Administrative Team Lead | Compliance & Labor Management Expert Led a dynamic team of four, streamlining key administrative functions for over 60 personnel, which encompassed labor management, payroll, security, and legal services. Achieved a milestone by ensuring 100% compliance during a major organizational inspection, earning recognition for exceptional administrative acumen. Spearheaded the accurate processing of 150 employee recognition awards and 400 directives, while managing all official correspondence and performance evaluations, thus enhancing overall organizational efficiency. Acted as the Assistant Program Coordinator for the workplace drug-screening program, achieving flawless operation and full compliance with organizational and regulatory standards, which bolstered workplace safety and morale.

Macdill Air Force Base

🔹 Administrative Support Specialist | Multi-National Joint Operations Coordinator Provided comprehensive administrative support to six U.S. and Coalition Flag and General Officers while effectively managing the needs of 248 personnel within a dynamic, multi-national command. Streamlined onboarding processes for multi-service personnel in a high-pressure operational environment, decreasing processing times by 40% and enhancing overall efficiency. Developed tailored career development plans for five junior team members, leading to their successful enrollment in professional development programs and the completion of six non-resident training courses, fostering a culture of growth and mentorship. Optimized the tracking system for temporary duty requests, achieving a 50% reduction in processing times and significantly enhancing accuracy for over 100 requests. Managed a $300K budget with precision, minimizing travel expense claim rejections, and reducing claim-processing times from three weeks to one week, thereby ensuring timely reimbursements and elevating employee satisfaction across the board.

Senior Enlisted Academy, Organizational Leadership

Activities and Societies: SEA Gold Team Class 227

Associate Of Science - As, Business Administration And Management, General