Ebony Brown Email and Phone Number

Managing high visibility and complex IT projects for U.S. Government agencies

-Improved program documentation management process-Created resource allocation plan tracking and monitoring system-Supported Program and Project Managers with merger and acquisition projects

Achievements: Program Manager's Award 8/19. Created an excel dashboard for the Field Deployment team to improve tracking of developing sites across the US in preparation of the 2020 Census, by adding automation features to include completion charts and pivot tables. Shadowed managers during hiring processes and provided input on candidates.Decommission Delivery Manager- · Provided expert judgement on device data management collabs with contractorsSystem Integration and Test Engineer – Perform web and mobile testing for the 2020 Decennial Census Technical Integrator (TI) project. · Perform integration testing to verify system specifications have been met to include using SQL aggregation queriesProgram Analyst - Provide program analysis and project management / technical support for large scale IT project of 50+ contractors specifically AdCan (Address Canvasing), NRFU (Non Response Follow Up), and Field Deployment to include Decommissioning and Sanitization.· Analyze PMO reports and processes to identify issues and support technical leadership to identify required actionsReadiness Review Coordinator- Ensure all Operational Delivery teams meet milestones set Integrated Master Schedule (IMS). Composed process and procedure guidelines for Test Readiness Review and Production Readiness Review milestones

Achievements: Conducted training sessions on internal reporting procedures. Manage all contract deliverables, work product and internal reports for the National Flood Insurance Program (NFIP). Revised and edited federal forms used by the U.S. Department of Homeland Security Federal Emergency Management Agency. Completed Remediation & 508 Compliance Training.

Accomplishments: Team Lead over seeing five adjusters – Police Team, Trainer to incoming Claim Specialist(s). Maintained a 95% success rate in negotiating claim settlements within my initial projected reserves set for each policy. Drafted and edited the 2016 Employee Training Manuel, incorporating a new system of procedures for claims handling to ensure compliance within the Prince George’s County account. Shadowed managers during hiring processes and provided input on candidates. Provided effective solutions for day-to-day management with cross-functioning teams.

Accomplishments: Saved $600k in prescription orders on policies by enforcing the Corvel Pharmacy benefits program within my first year. Completed Adjuster Certification program 2014. Provided training for incoming Litigation Specialist. Promoted to Claims Consultant.

Promoted to Medical Claims Specialist. Created indexing system for the litigation department using Microsoft Excel to improve litigation archiving.