Ebony Clark Email and Phone Number
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Ebony Clark personal email
Account Executive | Account Manager | Customer Success Manager | New Customer Acquisition | Relationship Management | Sales | Prospecting | Commercial Accounts | SMB AccountsSkilled professional with over 10 years of experience in management, sales, operations, and customer success. Self-motivator consistently exceeding company year over year, month over month, and daily expectations in quota and KPIs. Knowledgeable at recruiting and developing individuals that exceed company goals and takes pride in providing consumers with the best experience possible. Notorious for having a positive impact on office culture.Account Executive | Customer Success Managerewaters1209@gmail.comAccount Executive excelling in hunting for new business opportunities and managing relationships with C-level executives. Self-motivated prospector with a consultative sales approach in acquiring new logos within a given sales territory. Track record of exceeding sales quotas by 120% or more to goal.Efficient Account Manager with strong multitasking skills. Strategically manage satisfied customer relationships with attention to detail and timely communication. Proficient with CRM tools (Salesforce.com) to manage a book of business as well as reporting and analytics to diversify accounts.CORE COMPETENCIES• Consultative Sales• Account Diversification• Analytics• Self-Motivated• Detail Oriented• Strategic Relationship Management• Customer Success• Prospecting--HunterACCOMPLISHMENTS- Consistently exceed sales goals with a rolling 6 month average of 200% to quota for new business within sales territory- Increased accounts spend by $3.5 million in first 3 quarters of being in role, resulting in over $2.8 million GP- Successfully implemented and enhanced new systems and processes for service and sales teams within growing agent office. Part of this project included creating standard KPI expectations to analyze success and opportunities for improvement within organization for individuals and business to perform at a high level.contact me at ewaters1209@gmail.com for any Account Executive or Account Management opportunities.
Agente Staffing
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Account ExecutiveAgente Staffing Jan 2024 - PresentBourbonnais, Il, UsResponsible for creating and maintaining relationships with clients to ensure open positions for job seekers. Professional goal for 2024: Create relationships with companies in different industries to provide diverse and quality opportunities for job seekers in my local and neighboring communities.• Use various avenues to market agency to job seekers and potential clients to build pipeline o Social Media marketing and management: Facebook - Instagram - LinkedIn o Community engagement: Attend job fairs and various networking events - Member of Kankakee County Chamber of Commerce - WIN: Women In Networking - Manteno Chamber of Commerce • Monitor marketing and hiring trends to stay informed with changes in how job seekers find work and how companies seek employees.• Seek open positions to fill for various contingent employment types including; temporary employment, temp-to-hire, direct hire, contractors, short term projects, long term projects and more• Field sales: appointment setting and presentations
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Director Of Service And OperationsVince Clark State Farm Jul 2021 - Jan 2024• Oversee operations and lead customer service department for rapidly growing agent office. • Implemented efficient workflows to maximize productivity and performance. Improved workflows over time based on feedback and agency needs.• Respond to and manage escalated customer situations resulting in increased customer retention and contributed to overall growth of agent's book of business.OTHER PROJECTSMarketing:Wine and Wisdom Wednesdays - Event open to the community focused on presentations and discussions about financial planning and the importance of life insuranceSocial Media Engagement - Created themed office backdrop for customer photos with cardboard Jake to increase agency online presence and brandingCommunity Engagement - Built community relationships through networking at several community events and outings sponsored by agency. -
Account ExecutiveGrubhub Feb 2022 - Feb 2023Chicago, Illinois, Us• Marketed SaaS marketing solution to new and existing restaurant sales territories throughout the US. Responsible for entire sales cycle; prospect, discovery, present, and close.• Utilized consultative sales approach with strategic relationship building for given sales territory. Exceeded sales quota month over month with a rolling 6 month average attainment of 215% to quota.• Set appointments and traveled across the US for sales presentations to restaurant owners and decision makers in a given sales territory. Some walk-in presentations as needed.• Self-motivated prospector and KPI dominator in independent remote work environment• CRM (salesforce.com) for task management, prospect reporting, and analytics.• G-Suite for communication, collaboration, and heat map building -
Commercial Account ManagerSoftchoice Sep 2020 - Jul 2021Toronto, Ontario, Ca• Establish a trusting advisor relationship with clients and grow book of business by managing and diversifying 20-30 commercial accounts while strategizing with 2-3 Account Executives in a fast-paced remote environment.• Attend ongoing trainings and webinars held by vendors and internal stakeholders to strengthen industry knowledge and maintain a consultative approach with clients.• Responsible for: o Managing renewals o Proactively build opportunity pipeline for all accounts o Providing and consulting on technology quotes upon request o Web demonstrations and onboarding new users -
Territory Account ExecutiveSoftchoice Aug 2019 - Jul 2021Toronto, Ontario, Ca• Researched and prospected potential SMB accounts for a defined territory by cold calling and email communications to decision makers.• Conducted online presentations to stakeholders while collaborating with internal SMEs on more complex technology needs.• Supported client’s technology goals through planning, research, and strategic relationship management.• MS Office products for collaboration and communication• CRM: Salesforce.com
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Sr. Sales ConsultantComcast Jun 2017 - Apr 2019Philadelphia, Pa, Us -
Area Sales ManagerVerizon Wireless Mar 2014 - Jun 2017Basking Ridge, Nj, Us• Demonstrate ability to sell in a commission-based sales environment• Improved 2 locations by driving a team of 5 individuals to top 15 rankings within company, and stores to top 5 rankings within 3 months of managing locations• Trained 3 successful Retail Store Managers, 2 Assistant Managers and numerous Sales Associates during company expansion• Implement new operational methods to achieve daily, weekly, and monthly sales and activity targets• Participate in weekly conference calls with senior managers to drive sales. Input included marketing ideas, daily operations, and best practices.• Oversee daily and monthly inventory for 2 store locations• Reach out to customers through multiple volumes of social media such as Facebook, Twitter, and Instagram• Enhanced communication skills with weekly written reports and 1:1 meetings outlining employees progress to success • Increase store NPS month over month by providing customer feedback follow-up and equipping employees with customer service best practices
Ebony Clark Education Details
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Northern Illinois UniversityOperations Management And Information Systems -
Bradley Bourbonnais Community High SchoolGeneral Studies
Frequently Asked Questions about Ebony Clark
What company does Ebony Clark work for?
Ebony Clark works for Agente Staffing
What is Ebony Clark's role at the current company?
Ebony Clark's current role is Specializing in helping companies optimize their hiring process and connecting with top talent through customized staffing solutions..
What is Ebony Clark's email address?
Ebony Clark's email address is eb****@****ice.com
What schools did Ebony Clark attend?
Ebony Clark attended Northern Illinois University, Bradley Bourbonnais Community High School.
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