Ebony K. Doss Email and Phone Number

As the Multi Facility-Patient Access Director at Pipeline Health System, I oversee the operations and performance of the patient access departments across multiple facilities, ensuring compliance, accuracy, and efficiency. I have more than 13 years of experience in the hospital and health care industry, with a CRCR certification and a bachelor's degree in health care administration and management.My core competencies include manufacturing process improvement, employee training, analytical skills, and healthcare management. I am passionate about delivering quality service to patients and improving their access to care. I have led and implemented several initiatives to streamline workflows, reduce errors, increase revenue, and enhance patient satisfaction. I have also developed and delivered training programs to staff and managers, fostering a culture of learning and excellence. My goal is to leverage my expertise and skills to support the mission and vision of Pipeline Health System and its stakeholders.