Ebony Marks Email & Phone Number

Houston, Tx, Us

United States

Exhibit strong product and brand knowledge to recommend upgrades to member health plans.Conduct research and do outbound calls to provide answers for members regarding general health care benefit and eligibility questions, enrollment status requests for new and existing members.Assist members with logging into, navigating and understanding the functionality of their online health account and member portal.

Oversees business budget planning, administration, accounting functions, purchasing, and marketing to handle financial needs. Cultivates and strengthens lasting client relationships using strong issue resolution and dynamic communication skills.Ensures that all necessary forms for each patient are complete and reflected in their client file.Creates promotional marketing campaigns to raise public awareness of the spa.

United States

Coordinated and performed daily tasks to ensure functioning of administrative office.Coordinated daily patient requests to appropriate medical staff, and performed call/message delegation tasks.Provided some general administrative support including coordinating appointments. Interacted with and multitasked using multiple systems and programs simultaneously.

United States

Contacted clients via phone, email, and mail to answer questions, discuss progress of their case, and communicate pertinent information.Promptly executed all projects & tasks assigned by attorneys and firm leadership.Assisted attorneys with document production including revision of letters, briefs, and memos.Took a forensic approach to reviewing & auditing client files, while exercising extreme attention to detail.

Maintained primary relationship accountability for patients, overall servicing responsibility and patient satisfaction to maximize profitability of patient relationships.Oversaw full clinic scheduling and itinerary coordination, accounting, budgeting, and financial reporting. Worked with the lead physician to ensure accurate medical records and patient treatment plans. Identified opportunities to streamline processes and improve office operations and efficiency.Created and managed… Show more Maintained primary relationship accountability for patients, overall servicing responsibility and patient satisfaction to maximize profitability of patient relationships.Oversaw full clinic scheduling and itinerary coordination, accounting, budgeting, and financial reporting. Worked with the lead physician to ensure accurate medical records and patient treatment plans. Identified opportunities to streamline processes and improve office operations and efficiency.Created and managed electronic patient records, encompassing data entry and administrative functions related to insurance, billing, and accounts receivable.Obtained patient's insurance information and determined eligibility for benefits for specific services rendered. Show less

St Louis, Missouri, United States

Ran daily reports for Sales & Marketing department head and converted > 90% of inbound reservation calls into sales.Managed online booking inquiries and assisted guests and travel partners with questions throughout entire booking cycle. Corresponded with Corporate Travel Manager regarding any special attention/VIP guests, and assisted leadership by coordinating travel arrangements, including air, hotel and car for special attention/VIP guests.Assisted with the training process of… Show more Ran daily reports for Sales & Marketing department head and converted > 90% of inbound reservation calls into sales.Managed online booking inquiries and assisted guests and travel partners with questions throughout entire booking cycle. Corresponded with Corporate Travel Manager regarding any special attention/VIP guests, and assisted leadership by coordinating travel arrangements, including air, hotel and car for special attention/VIP guests.Assisted with the training process of incoming reservations specialists to ensure efficient & appropriate implementation of company policies & procedures. Show less

St Louis, Missouri, United States

Provided 50-120 minute massage services and body treatments.Performed all massage and body services offered by the spa, including poolside services in the summer. Maintained cleanliness of employee and guest areas including restocking inventory and maintaining clean treatment room.

Belleville, Illinois

Collected and entered patient demographic and insurance data into computer database to include EPIC, to establish patient's medical record.Utilized knowledge of EMR systems and medical terminology to perform diverse data entry tasks. Obtained patient's insurance information and determined eligibility for benefits for specific services rendered.Secured patient information and confidential medical records in compliance with HIPAA privacy rule standards to protect patient's privacy.

Collinsville, Illinois, United States

Performed circulation tasks and maintained records, inventories, and bookkeeping accounts.Assisted patrons with the use of library information center resources and technologies.Organized inter-library loan activities and maintained records of transactions.

Brentwood, Missouri

Facilitated the use of the library facilities for institutional events and relate the work with other schools and administrative units within the College.Worked with the Advancement Office to obtain grants and other funds that enhance the operations and work of the library.Assisted with the recruitment & supervision of the student workers.

Bachelor Of Science - Bs, Business Administration, Management And Operations

Associate'S Degree, Massage Therapy/Therapeutic Massage