Ebony Murray Email & Phone Number

Jacksonville, Florida, United States

• Servicing clients inquires and resolving the issues via email and phone• Reconcile data inconsistencies and prepare ad hoc reports for internal and external distribution• Work with confidential, sensitive protected data• Investigate and facilitate resolution of data integrity issues and provide impact assessment to support prioritization of fixes and enhancements• Complete with quarterly quality audits• Managed small group of associates in completing a daily task regarding obtaining daily financial data from an external source• Effectively communicate project progress and updates to internal and external team members

Jacksonville, Florida Area

• Obtained NASD Series 7 & 66 Registrations• Apply statistical strategies and financial concepts to complete analysis and monitoring on assigned client accounts• Execute client trades and fund reporting of Managed Futures, Exchange Funds and Precious Metals• Develop in-depth reports that show nuanced and complicated clinical data and teach end-users how to interpret the content• Servicing clients inquires and resolving the issues• Communicate and resolve quality issues• Assist participants with accessing their accounts on the website and solving technical errors• Evaluate and update department procedures and processes

Jacksonville, Florida Area

• Conduct analysis of payroll information before pay checks are disbursed• Assists in training and documentation efforts of the department• Respond to employee inquiries via email or telephone in a professional manner• Effectively perform and prioritize all duties within a high-pressure environment with deadlines • Provided assistance to employees in completing required quarterly tasks through the company’s intranet via telephone.

Master'S Degree, Wealth Management

Bachelor'S Degree, Finance And Management Information System (Mis)