Ebony Powers Email & Phone Number

Chapel Hill, NC, US

Natera™ is a global leader in cell-free DNA (cfDNA) testing, dedicated to oncology, women’s health, and organ health. Our aim is to make personalized genetic testing and diagnostics part of the standard of care to protect health and enable earlier and more targeted interventions that lead to longer, healthier lives.

• Streamlined the customer lifecycle by assisting patients, healthcare providers, and others with therapy-related activities and providing access to needed neurology products.
• Exceeded monthly goals 15%+ and achieved deliverables in 2 departments through managing a patient base including both existing and newly diagnosed Alzheimer’s patients.
• Performed QC training for new Alzheimer Patient Coordinator
• Updated workflow of Patient Coordinator to align with updated guideline
• Collaborated with cross functional teams & stakeholders; Project Managers,SMEs,and Instructional Designers
• Created/Updated Standard Operating Procedures

• Optimized daily data management functions to ensure all company records were up to date.
• Streamlined operations by digitizing confidential information, cleaning files, redacting data, and consolidating information, ensuring that records were maintained in compliance with policies.
• Improved documentation by assisting with quality control and project completion paperwork.
• Conducted QA to ensure state and federal guidelines were followed Provided training for new hires regarding those guidelines.
• Increase volume of items digitalized due to creating workflow for the team; have the ability to verify State and Federal requirements quicker.
• Uploading documents into State and/or Federal Database