Ebony Staten is a IT Project Management . Business Analyst . Scrum Master at Aon Hewitt. She possess expertise in software documentation, access, html, visio, microsoft office and 24 more skills. Colleagues describe her as "To Whom It May Concern: Ebony Staten provided exceptional customer service and business solutions to our Human Resources and Financial Systems/Payroll departments on the campus of Winston-Salem State University. She assisted in development of presentation guides and provided very user-friendly explanations of software systems used. In front of large groups and in small conferences, Ms. Staten exhibited professionalism, and was a concise presenter with user-friendly information. She has been very polished in demonstrating the functions of Sungard Banner applications, and has exceptional timing in resolving system errors. It is with confidence that I recommend Ms. Ebony Staten for any Information Technology and Business Process Improvement position for which she applies. Her skills and technical expertise have supported us in Human Resources at Winston-Salem State University and we were privileged to have such a strong consultant from UNC General Administration in our midst. For more information or feedback, do not hesitate to contact me at Ms.Lauren.Graves@gmail.com. Thank you, Lauren A. Graves, M.H.A. 2011 B.A. George Mason University, 2006 Human Resources Specialist"