Front Office Agent
CurrentInitial contact, welcoming guests and answering inquiries in a professional mannerSchedule hotel reservations, in person and over the phone, using FOSSE computer systemOperation of multi-line phone systems, responsible for large volume of incoming, outgoing calls and emailsHandle departmental accounting of monies, receipts, guest's accounts and other forms of credit, post all charges, complete cashier's reports, prepare deposits, and perform audit functions