Site Reliability Engineer
Current
Dec 2022 - Present
AeroLeads people directory · profile
Ebony Adams Email & Phone Number
Site Reliability Engineer & Technical Owner - ToolboxDev@IBM, Office of the CIO
at
IBM
2 work emails found
@ibm.com
5 phones found area 205, 755, and 800
LinkedIn matched
✓ Verified May 2026
4 data sources
Profile completeness 100%
Current company
Role
Site Reliability Engineer & Technical Owner - ToolboxDev@IBM, Office of the CIO
Location
Hutto, Texas, United States
Company size
Who is Ebony Adams? Overview
A concise factual answer block for searchers comparing this professional profile.
Quick answer
Ebony Adams is listed as Site Reliability Engineer & Technical Owner - ToolboxDev@IBM, Office of the CIO at IBM, a company with 512090 employees, based in Hutto, Texas, United States. AeroLeads shows a work email signal at ibm.com, phone signal with area code 205, 755, 800, and a matched LinkedIn profile for Ebony Adams.
Ebony Adams previously worked as Site Reliability Engineer at Ibm and ZenHub@IBM Technical Owner & Admin at Ibm. Ebony Adams holds Bachelor Of Arts (B.A.), Computer Science from Berea College.
Company email context
Email format at IBM
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{first}.{last}@ibm.com
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AeroLeads found 2 current-domain work email signals for Ebony Adams. Compare company email patterns before reaching out.
Profile bio
About Ebony Adams
Ebony's role at IBM spans across two key positions: she serves as a Site Reliability Engineer and holds the title of Technical Owner for the ZenHub application. Her journey with IBM commenced eight years ago when she was tasked with spearheading the PC@IBM team, focused on integrating Windows 10 throughout the company.Following the successful implementation of Windows 10, Ebony's responsibilities expanded as her team transitioned into managing essential productivity apps such as Box@IBM, Adobe Creative Cloud, and Office Suite. During this phase, Ebony assumed pivotal roles as the lead administrator for Adobe and BoxDev@IBM.These varied experiences equipped Ebony with profound insights into vendor management, enterprise application development, and customer service, leading to her eventual promotion to Product Owner and subsequently to Technical Owner of ZenHub. Notably, ZenHub's relocation from the productivity apps team to the ToolboxDev team alongside other developer tools like GitHub and Travis CI marked a significant milestone in Ebony's career, earning her the role of Site Reliability Engineer (SRE).
Listed skills include Technical Support, Microsoft Office, Help Desk Support, Social Media, and 55 others.
Current workplace
Ebony Adams's current company
Company context helps verify the profile and gives searchers a useful next step.
Ibm
10 roles
Ebony Adams work experience
A career timeline built from the work history available for this profile.
Zenhub@Ibm Technical Owner & Admin
Current
Feb 2018 - Present
Customer Success Engineer - Team Lead & Zenhub@Ibm Product Owner
Sep 2020 - Dec 2022
Productivity Applications Specialist
May 2017 - Sep 2020
Pc@Ibm Help Desk Advisor
Aug 2016 - May 2017
Help Desk Manager
- Provide support to students, faculty, and staff relating to hardware and software, computer applications, LAN components and peripherals
- Carry out onsite analysis, identification, and resolution of difficult desktop problems for students, faculty, and staff.
- Train and advise help desk trainees, technicians and specialist on how to efficiently and effectively provide users with the best support for an array of unpredictable problems.
- Develop techniques and inform help desk employees of new problems to create and maintain efficiency within the office.
- Install, organize, test, maintain, check and troubleshoot faculty, staff, and other departments’ workstations and interrelated software.
- Recommend and apply solutions, including onsite repair for off campus users.
Aug 2012 - Aug 2016
Information Technology Intern
- Provided onsite support for Windows, Linux, OS X, Chrome OS and Android platforms in addition to network based applications.
- Troubleshoot Google’s corporate resources and applications.
- Provided support for office’s services such as video conferencing and cloud printing.
- Developed and participated in 2 IT projects that focuses on efficiency within the company.
- Created and/or responded to local and global tickets affecting the company.
May 2015 - Aug 2015
Technology Coordinator & Social Media Manager
Campus Activities Board - Berea College
- Setup, tested and troubleshot sound equipment, projectors, and laptops that are usedfor parties and other events.
- Created and maintained website so end users are updated and informed.
- Managed pages, posts, and events on all social media websites.
Aug 2013 - Aug 2015
Technology Coordinator, Peer Advisor, & Social Media Manager
Center For Intenational Education - Berea College
- Setup, tested and troubleshot sound equipment, projectors, and laptops that are usedfor parties and other events.
- Created and maintained website so end users are updated and informed.
- Managed pages, posts, and events on all social media websites.
- Assisted students with the processes of studying abroad.
- Informed students on the benefits of an abroad experience.
Sep 2013 - Aug 2014
Web Developer & Social Media Manager
Body Recall, Inc.
- Adapted existing website to meet company’s requirements.
- Collected, organized, and analyzed website and social media analytics for the business’s convenient marketing use.
- Creatively maintained and designed social media networking site pages and a user friendly website to obtain the maximum about of traffic possible.
- Tested and identified any technical problems on the company’s the website and fixed them.
Nov 2012 - May 2013
Team & coworkers
Colleagues at IBM
Other employees you can reach at ibm.com. View company contacts for 512090 employees →
KA
Katrin Ann Saronicman
Colleague at Ibm
Philippines, Philippines
View →
RS
Raffaella Serioli
Colleague at Ibm
Milan, Lombardy, Italy, Italy
View →
TT
Thomas Taschner
Colleague at Ibm
Austria, Austria
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MA
Michelle Araneta
Colleague at Ibm
Metro Manila, National Capital Region, Philippines, Philippines
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IS
Ian Sherwood
Colleague at Ibm
Farnborough, England, United Kingdom, United Kingdom
View →
JG
Jason Gao
Colleague at Ibm
Beijing, Beijing, China, China
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AA
Abhin Ashok
Colleague at Ibm
Bengaluru, Karnataka, India, India
View →
TA
Takashi Asakai
Colleague at Ibm
Tokyo, Japan, Japan
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MH
Muhammad Hassan Bashir
Colleague at Ibm
Newham, England, United Kingdom, United Kingdom
View →
AS
Arokya Samy
Colleague at Ibm
Bengaluru, Karnataka, India, India
View →
Katrin Ann Saronicman
Colleague at Ibm
Philippines, Philippines
View →
RS
Raffaella Serioli
Colleague at Ibm
Milan, Lombardy, Italy, Italy
View →
TT
Thomas Taschner
Colleague at Ibm
Austria, Austria
View →
MA
Michelle Araneta
Colleague at Ibm
Metro Manila, National Capital Region, Philippines, Philippines
View →
IS
Ian Sherwood
Colleague at Ibm
Farnborough, England, United Kingdom, United Kingdom
View →
JG
Jason Gao
Colleague at Ibm
Beijing, Beijing, China, China
View →
AA
Abhin Ashok
Colleague at Ibm
Bengaluru, Karnataka, India, India
View →
TA
Takashi Asakai
Colleague at Ibm
Tokyo, Japan, Japan
View →
MH
Muhammad Hassan Bashir
Colleague at Ibm
Newham, England, United Kingdom, United Kingdom
View →
AS
Arokya Samy
Colleague at Ibm
Bengaluru, Karnataka, India, India
View →
2 education records
Ebony Adams education
Bachelor Of Arts (B.A.), Computer Science
Bachelor Of Science (B.S.), Business Administration And Management, Finance
FAQ
Frequently asked questions about Ebony Adams
Quick answers generated from the profile data available on this page.
What company does Ebony Adams work for?
Ebony Adams works for IBM.
What is Ebony Adams's role at IBM?
Ebony Adams is listed as Site Reliability Engineer & Technical Owner - ToolboxDev@IBM, Office of the CIO at IBM.
What is Ebony Adams's email address?
AeroLeads has found 2 work email signals at @ibm.com for Ebony Adams at IBM.
What is Ebony Adams's phone number?
AeroLeads has found 5 phone signal(s) with area code 205, 755, 800 for Ebony Adams at IBM.
Where is Ebony Adams based?
Ebony Adams is based in Hutto, Texas, United States while working with IBM.
What companies has Ebony Adams worked for?
Ebony Adams has worked for Ibm, Technology Resource Center - Berea College, Google, Campus Activities Board - Berea College, and Center For Intenational Education - Berea College.
Who are Ebony Adams's colleagues at IBM?
Ebony Adams's colleagues at IBM include Katrin Ann Saronicman, Raffaella Serioli, Thomas Taschner, Michelle Araneta, and Ian Sherwood.
How can I contact Ebony Adams?
You can use AeroLeads to view verified contact signals for Ebony Adams at IBM, including work email, phone, and LinkedIn data when available.
What schools did Ebony Adams attend?
Ebony Adams holds Bachelor Of Arts (B.A.), Computer Science from Berea College.
What skills is Ebony Adams known for?
Ebony Adams is listed with skills including Technical Support, Microsoft Office, Help Desk Support, Social Media, Powerpoint, Hardware, Leadership, and Customer Service.
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