Responsible for managing the assessment of organizational and learning needs and the design, implementation and evaluation of programs that facilitate the professional development and continuous learning of employees and leaders. • Implemented Learning Community of Practice to foster systemwide learning culture adoption and practice, inclusive of embedding service commitment and framework in system learning experiences.• Reduced regulatory learning time by 27K hours resulting in 1.4M annual savings across a workforce of 34,000 employees. • Designed and implemented mid-level leadership development program for in role and HiPo talent.Oversee and coordinate strategic initiatives, including Leadership Development, Organizational Development and Effectiveness, and Memorial Herman University, supporting the education of key cultural and change initiatives, as well as driving innovative and modern learning concepts and technology.

Responsible for owning strategic, tactical, cross-functional and technology projects and programs that support Memorial Hermann’s Organizational Development and Learning (OD&L) Center of Excellence. This includes development of the overall program strategy as well as tactically delivering on program objectives. Owner of end-to-end project, change, and budget management of assigned programs including development of KPI reporting, providing visibility of status, milestones, and performance across all projects for learning design and technology. • Lead team to design, develop and curate a comprehensive portfolio of learning solutions, tools, and resources for all levels of the organization.• Partner directly with leadership and subject matter experts (SMEs) across the organization to architect learning solutions and training programs.• Grow and develop instructional design knowledge, skills, and competence of system Educators, SMEs, and business partners to ensure relevance, scale, applicability, and desired experience.

Design, develop and delivers exceptional educational and training programs, curriculum, and materials that motivate, builds competencies and improves individual's performance; thus enabling the organization to execute on its strategic initiatives and deliver on our mission. I serve as instructional designer for customized and standardized training courses as well as a facilitator for training courses offered through the Organizational Development and Learning (OD&L) department. Tasked with leading the training and development initiatives that support the new The Memorial Hermann Experience project in which we are partnering with the Disney Institute to develop and define our customer-service framework. In addition, support the MHU Online/LMS project teams. It is a pleasure to serve!

Instructs and facilitates courses for Adult Learners in HR Management, Business Ethics, Business Communication, and Principles of Management

Manages the development, production, and on-time delivery of the company’s Learning and Development Programs. Responsible for quality control of the team’s deliverables and managing the performance and development of direct reports.Provide strategic business advice and insights on best practices within area of responsibility to Studio and client-side management Ensure team is compliant with all Client branding, operational, legal and regulatory mandates, policies and guidelinesAssist in the assessment, design and implementation of group processes, policies and procedures best suited to the needs of the department, the department’s internal clients, and the greater corporation as a wholeCollaborate with staff and clients in developing learning and development programs for the companyDevelop new and innovative methods of content delivery

Supervise and project manage newly formed Design & Development team for the Lower 48, ensuring all developments for the organization aligns with corporate governance and standards. Responsible for developing, revising, implementing and maintaining training processes to ensure a quality innovative learning experience for Lower48 employees.Collaborates with advisors to provide learning and competency solutions for functional area across the Lower48 Business Units.Seek and support new approaches, practices, and processes to improve the learning efficiency, effectiveness and relevancy of training offerings across the Lower48.Supporting platform for changing the learning and competency landscape across the Lower48 organization and deliver solutions that achieve business and department goals.Initiate, develop and maintain strong working relationships with key stakeholders at all levels of the organization to ensure understanding of learning and key material development

Responsible for development of learning and performance support materials for end-users of a new case management system for City of Houston CSMART project for the Municipal Courts System. Collaborate with Business Analyst, Subject Matter Experts & Process Owners regarding material creation of WBT and ILT training materials for end-users.Train software functionality and soft skills in Train-the-Trainer activities.Utilizes Kirkpatrick’s Levels of Evaluation to design materials and incorporate adult learning theories to ensure desired learning objectives.

Prepared Affordable Housing Policies and Procedures for department addressing proper allocation of government funds.Developed, coordinate and facilitate training curriculum for Harris County staff and sub recipients of federal funds for affordable housing projects.Provide technical assistance to organizations desiring to develop affordable housing projects in accordance with U.S. Department of Housing and Urban DevelopmentResponsible for the oversight for over $3 million in annual HUD - HOME Program entitlementResponsible for the oversight for over $10 million in HUD - Neighborhood Stabilization Program fund

Created local office policy and procedures.Develops training and development tools used by National staff.Provided effective organizational management and operation of the office.Coordinate and facilitate training for local staff and real estate agents.Supervises and manage local staff Increase production to make Houston Office number three in the country for 2006 and number two in 2007