Ebony Brown Email and Phone Number

Initiate the new hire and onboarding process. Submit forms for payroll adjustments.Submit invoices for payment to FPI Accounts Payable.Reconcile faculty procards.Reconcile department credit card.

• Regularly communicated and interacted with leadership, faculty, donors, board members and staff through email, phone calls, video conferencing and in person• Communicated with vendors regarding current services and products, and researched and engaged new vendors• Created printed and electronic event materials; created and distributed electronic invitations and communications in CVENT• Managed CVENT event registrations for up to 20 Office of Development events each year with upwards of 300 attendees, including the Celebrating Diversity event and the Student Awards Ceremony and Dinner• Managed CVENT event registrations for departments, offices and institutions outside of the Office of Development, including Student Affairs and the Center for Vaccine Development and Global Health• Submitted W9’s and check request forms to the UMB Foundation for processing for the 2022 Student Awards awardee checks• Distributed sponsorship packets for the 2023 Celebrating Diversity sponsors, which included invoices, sponsorship level details, and free market value information• Tracked sponsorship payments and ticket sales to the Dean Emeritus Donald E. Wilson Endowed Scholarship Fund, which amounted to over $130,000• Developed a new process for the 2023 Celebrating Diversity sponsorship registrations in CVENT, which allowed for easier tracking of sponsorship table guests

• Coordinated a division consisting of 23 full-time faculty, 10 part-time faculty, 6 postdoctoral fellows, 5 interns, up to 20 graduate student externs, and up to college student 10 volunteers within three treatment disciplines across two medical campuses• Managed faculty and divisional budget tracking; submitted reimbursements for full-time faculty, interns and postdoctoral fellows• Developed and implemented a process for reminder calls that lead to a 94% show rate for evaluations since 2017• Developed and implemented a process for mailing appointment confirmation letters weekly to patients scheduled for intake appointments• Processed payments for offsite consultation and evaluation services and telehealth therapy appointments through the Learning Assessment Center and the LLC• Managed intake schedules of over 100 appointments each month for Neuropsychology, Psychology and the Autism Spectrum Center; reviewed the weekly scheduling of interdisciplinary medical clinics involving Psychology• Answered questions from patients regarding insurance acceptance and coverage for various appointment types, requiring knowledge of the most up-to-date insurance policies, CPT codes, and payment information• Managed the internal referral process for evaluations for Psychology and the Autism Spectrum Center; managed two waitlists of over 200 patients, which involved coordinating the scheduling of between 20-30 evaluation cases each week • Managed the onboarding process for up to 20 externs and 10 college student volunteers each year• Maintained contact with graduate school programs to ensure that the graduate school contracts for the Pediatric Psychology training program were current and valid• Trained and managed workloads of two part-time office clerks

* Scheduled and coordinated interviews for faculty candidates, nurse practitioner candidates, and up to 20 training program applicants* Reconciled divisional budgets for the Divisions of Regional and Obstetric Anesthesia, as well as monitored Faculty Education Accounts for 25 faculty members* Built and distributed a pre-test and post-test survey for measuring medical residents’ education outcomes; distributed resident rotation orientation information at the start of each rotation* Managed a database for patient Quality Improvement; input data monthly of over 200 patient surveys from the Labor and Delivery units at Johns Hopkins Hospital and Howard County General Hospital* Coordinated the on-boarding process for new hires, which included scheduling Occupational Health appointments, scheduling orientation sessions, and ensuring that all required training was completed before start date* Processed travel and non-travel reimbursements for 25 faculty members and 2 nurse practitioners; processed payments to vendors* Acted as coordinator for two unaccredited training programs in Obstetric and Regional Anesthesia until April 2016, which included managing and organizing over 40 applications annually* Organized and gathered necessary policies, documents, and faculty information required for the completion and submission of the ACGME accreditation application for the Obstetric Anesthesia Fellowship* Created, organized and maintained faculty, trainees, and nurse practitioner files; composed and edited correspondence and letters of recommendation for distribution* Coordinated and managed calendars for two division chiefs; scheduled meetings for faculty and staff members and reserved conference rooms and other meeting spaces

* Interacted with recruiters from top organizations, as well as a diverse population of students (including international students), alumni, faculty and staff, in-person, over the phone, and via email* Developed a system and database for tracking and storing over 150 sample application materials submitted by students, as well as organizing newly submitted materials for easier editing by graduate career advisors* Coordinated and managed calendars across two teams and seven individual advisors, including two senior associate directors and two associate directors, in addition to the director* Planned, coordinated, and managed four annual career fairs with attendance of up to 200 individual recruiters, and up to 300 students; scheduled and managed up to 90 programs, panels, and employer presentations each semester* Initiated the scheduling of an office-wide assistant’s meeting for the summer of 2014, and led the discussion for best practices and the creation and implementation of office wide assistants’ manuals and student worker manuals* Managed the post-graduation survey process of over 2000 graduating graduate students, and implemented a system of regular outreach and follow-up, via emails and phone calls, improving the response rate by 17%* Conducted employer outreach for two of the four career fairs, which included the developed of survey methods for assessing employer interest, hiring preferences, and availability for campus visits and remote sessions* Revised and updated the office manual for student workers, which led to increased productivity and responsiveness on the part of the five student workers under my supervision* Compiled and organized data and reports, including five annual Career Plans Survey reports that are published on the Career Service’s website* Screened applications for student worker positions, and conducted interviews to select at least one student to hire during the academic year

* Assisted in the management and organization of orientation and graduation events, and the first day of the Penn Lauder CIBER Summer Institute, which was attended by over 40 participants from around the world* Edited, proofread, and compiled 73 student biographies for publication in the Lauder class biography book* Provided administrative support to senior-level staff members, including the director and managing director; made restaurant reservations for the director’s lunch meetings with industry professionals

* Scheduled search committee meetings for faculty searches, and weekly prospective/interested student tours throughout the year* Created and organized files and dossiers for faculty appointments, tenure reviews, and awards; also processed and organized over 200 applications for faculty positions, and maintained a database of 50 current faculty and lecturers* Created and organized the interim department chair’s Provost Award dossier, for which he was awarded* Made travel and hotel reservations for visiting faculty members, critics, and faculty search candidates; managed and organized special events and critics’ lunches

* Handled sensitive and confidential information in over 500 client records; compiled introductory packets for up to 50 new clients each week* Performed data entry in a complex government database of client records, which provided justification of our services and continued government funding* Interviewed potential clients; assisted and coached clients in writing and editing resumes and cover letters, leading to an improvement in their employability

• Developed and updated articles for publication; managed editing process of articles via emails and phone calls to over 50 writers and editors; researched references; maintained web database of just under 100 articles

• Monitored computer labs, answered phones, catalogued and arranged computer and office equipment; assisted students, faculty, and staff with basic troubleshooting, as part of an eight-person tech support team