Create, schedule, and deploy email marketing campaigns to 101 subscribers with an 8% conversion rate.Collaborates with brands to execute content campaigns that boost brand awareness.Leverages Google Analytics and social media insights to identify key performance indicators andtrack campaign progress.Produces engaging content across various formats (e.g., blog posts, website copy, social mediacaptions) that resonates with target audiences.Optimizes video content for specific social media platforms.Writes SEO-optimized blog posts that secured 150 clicks on Google search within 28 days.Implements Click Up and Google Calendar to streamline workflows, increase productivity, and meetdeadlines consistently.Manages and coordinates content creation across multiple platforms.

• Launched engineering program to enhance STEM on campus.• Monitor and use data to create and facilitate interactive lessons.• Manages a cross-functional team across campus and facilitates team meetings biweekly.• Implements the use of the district’s learning management system to enhance the organizational, collaborative, and communication ability in the classroom.• Engage and collaborate closely with HISD Technology Team to provide ongoing technical support to staff members.• Train staff of 50 individuals on learning programs.• Lead assigned team projects- facilitate meetings, plan, coordinate, and execute events, and monitor progress through email, face to face or virtual meetings.• Organizes, proctor, and administer school-wide computer-based testing.

• Assisted with building course content in the LMS Blackboard.• Partnered with the online curriculum development team to draft storyboards for the online training program.• Designed and developed creative learning experiences and materials for an asynchronous online training program in Articulate.

• Provided technical support to customers through remote access, email, phone, and on-site visits• Handled a high volume of inbound calls and emails from the College of Education faculty and staff to answer questions, provide education, and solve complex issues related to their technical needs.• Set up, configured, and installed workstations in faculty and staff offices.• Diagnosed, troubleshot, and resolved a wide range of software, hardware, and connectivity issues.

Responsible for filing, scheduling appointments for current/prospective students, answering the phones, and fulfilling tasks needed for the academic advisors.