Ebony Williams Email & Phone Number

Cleveland, Oh, Us

•Facilitate and coordinate new Caregiver HR appointments.•Maintain applicant tracking system to ensure accurate and up-to-date candidate information.•Provide administrative support for the recruitment team and communicate with candidates throughout the hiring process.•Manage and organize onboarding documentation, ensuring compliance with company policies.•Collaborate with cross-functional teams to onboard new employees and facilitate a smooth transition.

•Managed customer inquiries and resolved issues in a timely manner.•Processed orders and maintained accurate customer records.•Demonstrated ability to multitask in a fast-paced customer service environment.•Delivered training materials/tools for new hire classes to help with development and growth.•Provided one-on-one coaching and feedback to team members to enhance their skills.

Sales Coach: Training and on-boarding new employees to help develop them to maximize productivity with sales team.•Drove results through creating short-term and long-term strategies. •Made an agenda for the day to ensure smooth running operations. •Prioritized and planned floor plans to ensure profit.•A reputation for exceeding performance benchmarks.•Deliver customer experience that contributes to the sales and profit.•Partner with managers in assisting the development and growth with new associates.

Beachwood, Ohio

Sales associate, promoted to seasonal sales supervisor, where I have assisted storemanagers with new hires.• Administered daily operations to ensure polices were followed andunderstood by sales staff.• Trained and supervised seasonal employees.• Regularly analyzed and followed up on sales and profits made hourly.

Beachwood, Oh

• Prioritized and planned actions with team to ensure profit.• Drove results through creating short-term plans and long- termstrategies.• Made agenda for the day to ensure smooth running operation.• Created a positive in-store experience for the store team and customers.

Mentor, Oh

•Partnered with Visual Merchandisers.•Creatively merchandised sections in the store and help with changing floor sets.•Greeted and provided excellent customer service.

Bachelor Of Business Administration - Bba, Human Resources Management/Personnel Administration, General

Associate Of Applied Business, Human Resource Management