Ebony Williams Email & Phone Number

Cleveland, OH, US

• Facilitate and coordinate new Caregiver HR appointments.
• Maintain applicant tracking system to ensure accurate and up-to-date candidate information.
• Provide administrative support for the recruitment team and communicate with candidates throughout the hiring process.
• Manage and organize onboarding documentation, ensuring compliance with company policies.
• Collaborate with cross-functional teams to onboard new employees and facilitate a smooth transition.

• Managed customer inquiries and resolved issues in a timely manner.
• Processed orders and maintained accurate customer records.
• Demonstrated ability to multitask in a fast-paced customer service environment.
• Delivered training materials/tools for new hire classes to help with development and growth.
• Provided one-on-one coaching and feedback to team members to enhance their skills.

• Sales Coach: Training and on-boarding new employees to help develop them to maximize productivity with sales team.
• Drove results through creating short-term and long-term strategies.
• Made an agenda for the day to ensure smooth running operations.
• Prioritized and planned floor plans to ensure profit.
• A reputation for exceeding performance benchmarks.
• Deliver customer experience that contributes to the sales and profit.

Beachwood, Ohio

• Sales associate, promoted to seasonal sales supervisor, where I have assisted storemanagers with new hires.
• Administered daily operations to ensure polices were followed andunderstood by sales staff.
• Trained and supervised seasonal employees.
• Regularly analyzed and followed up on sales and profits made hourly.

Beachwood, OH

• Prioritized and planned actions with team to ensure profit.
• Drove results through creating short-term plans and long- termstrategies.
• Made agenda for the day to ensure smooth running operation.
• Created a positive in-store experience for the store team and customers.

Mentor, OH

• Partnered with Visual Merchandisers.
• Creatively merchandised sections in the store and help with changing floor sets.
• Greeted and provided excellent customer service.

Bachelor Of Business Administration - Bba, Human Resources Management/Personnel Administration, General

Associate Of Applied Business, Human Resource Management