Ebony Richardson Email & Phone Number

New Castle, De

Delaware, United States

New Castle, De

Communicates with victims and witnesses of crimes to ascertain all pertinent information to ensure the safety of first responders; Receives, processes, and prioritizes emergency incident information; Dispatches and coordinates the appropriate police units necessary to respond to the incident; Maintains a constant update of all mobile units in service in the field including their status, location and conditions; Utilizes a variety of computer systems, printers, radios, and telephones to carry out the work; Works with the enhanced 9-1-1 system to research the origin of calls and initiates callback on disconnected calls; Coordinates, maintains, and disseminates a wide variety of logistical support information; Reviews operating procedures, reference materials, maps, directories, emergency and disaster plans, training information and other related information; Stays abreast of all procedures and protocols of individual police departments and other related agencies; Provides information on special hazards to field units; Updates and maintains database files, such as premise history information, protocols, procedures, reference books, and other work-related information; Keeps records on incidents and statistics and prepares reports concerning the work; Responds to "Officer-in Trouble" alarms received through the AVL system and portable radio alarm system and coordinates the proper response; Participates in ongoing training sessions and critiques to include case review; Completes appropriate re-certifications, continuing education programs and examinations necessary to maintain required certifications; Promotes an ongoing attitude of dedication to excellent public service and ensures that external and internal customers are provided with the highest quality of service; Makes appropriate notification for additional required resources; Operates a personal computer and other related equipment in the course of the work.

Mcguire Airforce Base, Nj

Monitored operations of a club or assigned area, normally during absence of the manager and normally at night or on weekends. Responsible for issue, receipt, and control of cash boxes. Prepared a report of all significant occurrences during the shift. Reviewed the schedule of functions that were to take place during assigned shift and ensured they were carried out as planned.Assured patron satisfaction by resolving complaints and customer service related issues. Supervised and provided instruction to all club staff members on functions taking place during the shift. Inspected and secured facility at the end of the shift.Coordinated activities during assigned shift. Reconciled all batches, transactions, and cash functions at end of shift.

Wrightstown Nj

Performed customer service duties. Scheduled drivers to pick up and deliver paver loads for customers, contractors, company deliveries, and stock transfers.Printed, recorded, and filed order tickets. Logged drivers in and out of computer system utilizing JD Edwards’s software.Researched loading errors and customer issues as required. Created and implemented Excel Spreadsheets in order to track, resolve, and limit loading and delivery errors. Assisted HR Manager with new hires and planning large team meetings.Assisted with presentation preparation and management. Prepared memorandums outlining administrative procedures and policies. Ordered supplies, retrieved incoming mail, prepared outgoing mail, and answered phones in a warehouse setting.Entered production, end of month reports, and inventory. Coordinated and scheduled safety and quality control meetings. Maintained calendar and scheduled appointments for Plant Manager and Quality Control team.