Director Of Operations
Serve as the Diversity and Inclusion CoordinatorDefine and implement measures, metrics, and Key Performance Indicators (KPIs) nationwide to track results and goals.Analyzed business processes, identified internal control weaknesses, and recommendedcorrective action.Budget analysis and presentation of financial statements to Senior management to improve process implementation and drive revenue and profit goals.Supported the Executive Team by designing and implementing revenue and sales tracking systems, project management, and business metrics oversightLed complex human resources projects involving developing and implementing new strategies, training initiatives, and other projects with nationwide impact.Implement effective recruiting methods and strategies based on the available role, industry standards, and the organization’s needs; hired 200+ employees in two months. Consult with key stakeholders regarding business initiatives and organizational effectiveness to implement change management through a comprehensive change management strategy. Ensure compliance with all applicable laws and corporate policies and identify opportunities to develop and implement new practices to achieve business goals. Create and implement Talent Management programs and provide training and guidance, including employee development and performance management.Successfully onboard new members and off-board existing members.Create, manage, and support community events, programs, workshops, expert Q&As, and interviews to connect with the community meaningfully.Implement creative talent strategies to build high-performing teams with diverse ideas and promote continuous learning and career development plans to motivate team members.