Ebow A-M Email & Phone Number

• Inspected 50 new and used computer adapters for quality assurance and operational functionality.
• Provided live chat support to customers for troubleshooting issues with computer adapters purchased from thecompany, ensuring timely and effective resolution.
• Assisted customers via live chat with the download and installation of drivers for J5create products, enhancingtheir user experience.
• Diagnosed and resolved issues with 50 of the company's hardware and software drivers, contributing to overallsystem reliability.
• Facilitated customer exchanges by coordinating returns and replacements, maintaining a high standard ofcustomer service.

• Bagged customers' groceries efficiently for two years during a high-risk pandemic, ensuring safety protocolswere followed to protect both customers and staff.
• Monitored and cleared shopping carts from the parking lot, maintaining a clean and organized environment forcustomers.
• Assisted customers with their groceries as needed, offering support and ensuring a smooth and pleasantshopping experience.
• Ensured restrooms were thoroughly cleaned and sanitized, upholding high standards of hygiene and safety.
• Delivered exceptional customer service, addressing inquiries and resolving issues with professionalism toenhance overall customer satisfaction.

Associate'S Degree, Cyber Securtiy

Associate Of Science, Computer And Information Systems Security/Information Assurance