Ebraheem Carcoutli Email & Phone Number

Kuwait

Sales Operations Manager: Reporting to OwnerManaging day-to-day operations of a company of about 100 employees involved in various projects for international companies based in Kuwait. Job duties include operations, contracts negotiations, approval process of procurement, team leading, logistics support, approval process of invoicing, supervising projects performance and flow, hiring, and training other employees, monitoring existing processes and analyzing effectiveness and efficiency. Also overseeing a variety of departments; from human resources to accounts payable, reviewing budgetary information, monitoring expense reports, and interpreting financial data.Achievements: Management of the following Projects:- Project: Kuwait Int’l Airport T2 - Client: CMK Gulf Mammoet - Year: 2018 - 2020- Project: AlZour Project - Client: Sarens - Year: 2017 - 2018- Project: GT5 - Client: ALE Heavy Lifting - Year: 2017 - 2018- Project: Clean Fuel Project - MAB - Client: Sarens - Year: 2015 - 2016- Project: Clean Fuel Project - MAB - Client: JGSK - Year: 2016

Bursa, Turkey

Certified & Licensed Real Estate Consultant, Member of Active Team with Dialog Türkiye – Skala Office located in Nilüfer Bursa Turkey

Kuwait

- F&B Business Start-up - Helping with menu creation- Staff training - Cost Control- Customer service training - Upsell training

Kuwait

Responsible for the direct coordination of the operations of the group. Also was responsible for ensuring and improving the performance, productivity, efficiency, and profitability of departmental and group operations.Achievements:- Managing a facility of 3 floors of total area of 12,000m2, and maintaining tenants renting assigned units which generated an annual income of about $2,000,000 - Managed increasing sales by 30% by bringing new products from USA- Managed increasing revenue by 35% by relocating entertainments machines- Managed increasing revenue 40% by reselling used machines and other slow-moving items- Involved directly with the owner in creating a new concept of retail business which generated an annual sale of over 1 million Kuwaiti Dinars

Kuwait

Division Manager - Mabrook Coffee Solutions Division (MCS) - Reporting to General Manager / OwnerManaged MCS division day-to-day operations to ultimately meet the Ho.Re.Ca. businesses and clients supplies and training needs.• Achievements: - Develop sales by more than 200% (within 30 months’ time)- Established better resources of food supplier & equipment suppliers which benefited both the company and clients

Damascus, Syria

Operation Manager - Reporting to Managing Director / OwnerManaged day-to-day operations and lead a team of 87 team members in existing business and created a new line of business.Achievements:- Pizza New Divisioni. Opening new seasonal location which helped to increase sales by 50%ii. Opening new location which helped increase annual sales by 25% through - Espresso & More Divisioni. Signing a 2-year contract with Four Seasons Hotel (Damascus) which generated sales of $240,000ii. Established a sales scheme which increased sales by 37%

Damascus, Syria

POS Operations Manager - Reporting to General Manager / PartnerManaged POS day-to-day operations and lead a team of 20+ employees to create customer awareness and boost up sales of newly starting frozen yogurt brand in Syria.Achievements:- Managed different locations which generated multi hundred thousand’s US$ sales during the 2002 & 2003 fiscal year (over $1,000,000)- Opening new locations which helped to increase sales by 30% - Opening other sales channels (Ho.Re.Ca.) which helped to increase sales by 25%- Established new sales targets by opening seasonal POS's (2003)

Greater Chicago Area

Area Operations Manager - Reporting to OwnersManaged day-to-day restaurant operations in three different locations in Chicago Heights, Joliet & Burlington cities located in the USA.Achievements:- Managed different locations which increased annual sale of more than 50%- Opening two different locations in two different cities in IL, USA which helped to increase annual sales and revenue by 50%