Client Operations (customer service) and Insurance Companies Operations (submission)

Lead key initiatives, such as expanding service offerings or entering new markets.Make high-level decisions regarding company policies, objectives, and resource allocation.Identify new revenue streams and opportunities for growth, especially in corporate coaching and revenue cycle management.Financial Responsibility:Co-manage the company’s financial health, including cash flow, profitability, and investment decisions.Oversee pricing strategies, budgeting, and financial planning to ensure sustainable growth.Stakeholder Engagement:Engage with stakeholders, including partners, investors and drive business expansion.

1. Strategic Planning and Vision: - Develop and articulate the company's vision, mission, and long-term strategy. - Identify market opportunities and set business goals. - Collaborate with other co-founders to align on company direction and priorities.2. Business Development and Client Acquisition: - Build and maintain relationships with potential clients, including medical corporates. - Identify and pursue new business opportunities and partnerships. - Develop proposals and pitch services to prospective clients.3. Marketing and Branding: - Create and implement comprehensive marketing strategies to promote the company's services. - Develop branding initiatives to establish a strong market presence. - Oversee digital marketing efforts, including social media, content marketing, and SEO.4. Communication and PR: - Manage internal and external communications to ensure consistent messaging. - Handle public relations activities to enhance the company's image and reputation. - Develop communication strategies for client engagement and retention.5. Product Development and Innovation: - Collaborate on the development of coaching programs tailored to the needs of medical corporates. - Innovate and refine services based on client feedback and industry trends. - Ensure the quality and effectiveness of coaching programs.6. Operational Management: - Oversee daily operations and ensure the smooth running of the business. - Implement and optimize processes for efficiency and scalability. - Manage budgets, resources, and financial planning.7. Team Building and Leadership: - Recruit, train, and mentor team members to build a strong and capable workforce. - Foster a collaborative and productive work environment. - Lead by example and set a positive tone for company culture.

Medical Benefits Manager; from 5/2021 till now (full time)Full digital transformation of paper work self management model through TPA (third part administration, medical benefits management) company for 29,000 beneficiaries (employees and retirees) focusing on the below steps as a payer for medical insurance employees benefits * Established policies and procedures of internal processes and workflow.* Generated databases tools for data collection and cleansing.* Approvals of Medical Services for employees and retirees.* Provider & Reimbursement claims audit.* Employees relations (complaints and exceptions).* Pre-employment Assessment based on standardized procedures.* Sick leaves Management.* Clinics Management of HQ and all sectors PCPs (primary care physicians). Resulting in decreased average cost of medical items of provider claims 9% in less than 6 month of TPA services (Oct 2022 to March 2023) despite the inflation crisis (40% as announced) during which beneficiaries satisfaction improved marvelously.

In-house TPA services management leader: 1. Approvals of Medical Sevices for Employees and dependencies.2. Provider claims audit.3. Reimbursement claims audit.4. Employees relations ( medical benefits) management.5. pre-employment Assessment.6. Sick leaves management.7. Medical Providers ( contracting and relations )

1. Handling all communications related to TPA business development inside the organisation ( Network Development, Call Center Development, Claims Development and Medical Software Development ) 2. Building new relationships with market partners ( Insurance companies and Insurance Brokers ). 3. Handling all communication errors in organisation policies and procedures.4. Handling all problems received by CEO office from inside and / or outside the organisation.

Medical Consultations of VIP Customers

#support all employees benefits1. Medical Insurance Services including health insurance plans, sick leave management procedures, pre-employment screening, general health check up, occupational health and prevention plans2. Pension Plans3. Life insurance plans and personal accidents#support petroleum services companies1. Liability insurance plans2. Property insurance plans3. Recruitment and outsourcing insurance plans ( Life, Medical and Personal Accidents )

TPA

Supervise the medical operations for Corporate Medical Insurance Policies

Pulmonologist