-Conducted internal and external penetration testing assessments for small businesses and non-profit organizations, identifying and addressing vulnerabilities in their systems.-Utilized various tools and techniques, such as Nmap, Nessus, and Metasploit, to conduct thorough scanning and enumeration.-Successfully identified and demonstrated potential security breaches, providing recommendations for addressing them and improving overall security posture.-Educated and trained clients on current cyber security threats and best practices to protect against them.-Provided detailed reports of vulnerabilities identified per assessment, including specific recommendations for remediation.-Achieved a 100% success rate in identifying vulnerabilities in client systems, resulting in a more secure infrastructure.-Increased client's overall security posture by 30%.-Trained over 20 clients on cybersecurity best practices and threats.

-Provide technical support and troubleshoot network, Point of sale (POS), and computer issues. -Proven ability to efficiently manage and resolve manager's issues, consistently closing all assigned tickets on a daily basis. -Implemented security protocols and vulnerability management program, resulting in the identification and resolution of over 10 vulnerabilities monthly.-Monitor computer systems to improve network performance.-Oversee the IT department, managing and training the team.-Identify and report on potential security risks and incidents.-Communicate with senior management to provide progress updates and support in improving office operations and procedures.

• Managing a team of 35 employees: planning out schedules, training and coaching. • Hiring and recruiting approximately 8-9 team members monthly. • Reviewing and planning department merchandising and inventory. • Providing clear and manageable goals to team members. • Increasing department sales by 20% on a monthly basis