Elizabeth Breedlove Email & Phone Number

Resolve member and provider concerns regarding benefits, claims, and anything else. Work with other areas of the company to resolve concerns. Communicate and synergize with management and other employees to ensure a world class customer experience.

Wichita, Kansas Area

Examine unpaid and short-paid optical claimsResearch why we did not receive all the money we were dueCorrect errors and collaborate with insurance companiesPost insurance payments Assist opticians and front desk staff with insurance and billing questions. Provide support to staff. Comply with all federal guidelines regarding coding, billing, and compliance. Notify supervisors and compliance officer of potential issues as they arise. Provide customer service to patients with questions about their bills

Derby, Ks

Responsible for correcting and submitting optical claims in order to submit claims to insurance companies as cleanly as possible the first time.Responsible for researching rejected claims and correcting any incorrect information.Responsible for reaching out to Walmart Vision Centers and insurance companies to research any technical issues preventing claims from being paid.Responsible for meeting daily and weekly claim goals.Communication skills: use email, phone, chatting software, WebEx, and in-person meetings to effectively communicate with supervisors, colleagues, insurance companies, and others to get all goals met.Collaborate with colleagues to take on projects other than my assigned duties as needs arise.Utilize software such as Word, Excel, Outlook, and eClinicalWorks to meet all goals.Effectively communicate with supervisors when a billing problem arises that needs to be dealt with by someone other than myself, so that the problem can be quickly solved and claims sent to insurance companiesUse flexible scheduling opportunities to schedule all necessary commitments outside of working hours in order to be present and productive for 40 hours every week.

Wichita, Kansas Area

Greet and direct visitors as the first point of contact.Communication skills: effectively communicate with supervisors, colleagues, residents, and family members to solve problems and address any concerns.Work with Sales Director to assist families with moving in to our community, helping to make the transition as smooth as possible.Perform HR tasks such as reviewing applications, performing background checks, processing new hire paperwork, assisting with initial training, and performing biweekly payroll tasks in order to recruit and retain highly qualified staff to provide quality service to residents.

Wichita, Kansas Area

Quickly assess mail unreadable by machines and code the information on it correctly to assist with processing the mail.Maintain all speed and accuracy goals.Communicate with supervisors and follow directions in order to quickly adapt to needs that could change in a matter of minutes.Learn new mail systems and coding guidelines as needed.

Responsible for operating a multi-line phone system.Used Microsoft Word and Excel in order to create and maintain company documents.Greeted and assisted visitors.Used basic office equipment, such as a fax machine, copier, and computers.Light cleaning as needed.

Provided excellent customer service over the phone and in person.Accurately handled cash.Assisted with food preparation, keeping all safety standards in mind.Assisted with cleaning of the store as necessary.

Associate Of Arts And Sciences (A.A.S.), Medical Insurance Specialist/Medical Biller

3.8 GPA with classes in English, Algebra, Medical Terminology, Medical Coding, Anatomy & Physiology, and various classes related.

Education record

Activities and Societies: Choir, Scholar's Bowl