Delivered in a variety of strategic communications, marketing and operational roles for a dynamic $5.2B leader in B2B software. Over the past 17 years, served multiple CA functions, groups and business units including CA Services, the Federal Systems Group, the technical and channel partner organizations, volume reseller business units (Arcserve and ERwin), the IT Management business unit, and the CA Accelerator. Solutions and Corporate Communications functional responsibilities included:-- Planning, managing and executing on internal communications for a 3,500-person product development organization.-- Crafting and editing copy for press releases, bylines, social media, newsletters, journalist pitches, talking points, FAQs and executive speeches.-- Creating and executing on strategic communications plans for key business unit areas, collaborating with key internal stakeholders and external PR agency teams.-- Coordinating media outreach and brokering executive interviews.-- Identifying key metrics and related measurement tools to ensure efforts align with business objectives.-- Designing, crafting and first implementing the company’s Daily News report.-- Supporting cross-functional setup and logistics for various live and virtual events.-- Managing vendor relationships with newswire and other service providers.-- Participating in numerous other operational and communications organizational support initiatives as needed.

PLATINUM Global Consulting OrganizationPromoted to a position responsible for internal communications and the implementation of programs across PLATINUM’s 1,500-person Global Consulting Organization (GCO).-- Wrote and edited the weekly GCOnews and bi-weekly GCOnews for Managers, electronic publications designed to consistently provide critical information to the distributed GCO workforce.-- Directed implementation of internal initiatives such as the GCO Skills Database, an online repository of skill and resume information designed to enhance management’s ability to make effective resource assignment decisions.-- Served as a liaison between GCO executive management and PLATINUM corporate management on HR and IT infrastructure initiatives.-- Administered the GCO technical infrastructure at both a strategic and operational level.-- Advised GCO management during the development and implementation of project accounting system technology.-- Performed variety of informal but critical roles to support rapid headcount growth.

PLATINUM Global Consulting OrganizationPromoted to a position responsible for internal communications and the implementation of programs across PLATINUM’s 1,500-person Global Consulting Organization (GCO).-- Wrote and edited the weekly GCOnews and bi-weekly GCOnews for Managers, electronic publications designed to consistently provide critical information to the distributed GCO workforce.-- Directed implementation of internal initiatives such as the GCO Skills Database, an online repository of skill and resume information designed to enhance management’s ability to make effective resource assignment decisions.-- Served as a liaison between GCO executive management and PLATINUM corporate management on HR and IT infrastructure initiatives.-- Administered the GCO technical infrastructure at both a strategic and operational level.-- Advised GCO management during the development and implementation of project accounting system technology.-- Performed variety of informal but critical roles to support rapid headcount growth. Additionally, established policies and practices which covered a wide array of subject areas while managing other key operational duties.-- Coordinated staffing and hiring when necessary.-- Monitored and managed Lotus Notes implementation.

PLATINUM Information Management Consulting Proposed and was given the authority to coordinate the development of internal training programs, processes, and facilities for PLATINUM’s Information Management Consulting (IMC) group following the company’s acquisition of Reltech. Additionally, served in multiple other internal operations roles to support the nearly doubling of IMC’s headcount.-- Developed all materials for and coordinated IMC’s first formal orientation process. -- Managed all new hires preparing for first project assignments.-- Coordinated all PC hardware and software procurement, distribution, inventory and troubleshooting processes between IMC and PLATINUM corporate.-- Helped maintain and administer the sharing of information across IMC using Lotus Notes.-- Assisted in the setup and coordination of bi-monthly IMC group team meetings.-- Kept all IMC associates abreast of relevant company updates, happenings, and technical items.

Provided on-site technical assistance and software solution implementation support to Fortune 500 companies across the United States and Canada. Acted in a programmer/analyst capacity and specialized in metadata management initiatives involving Reltech’s family of repository and decision support software tools. Strong programming and technical skills, client interaction skills and attention to detail allowed me to confidently participate in all phases of the project lifecycle with little supervision.