Ethan Bruning Email & Phone Number

● Build strong relationships with technical and executive decision makers and helpthem to understand our innovative products as solutions● Drive the technology evaluation stage of the sales process with our prospects● Elicit prospects' and customers' business, functional and technical requirements● Customer presentations and demonstrations● Understand and address prospect and customer questions and objections● Lead the configuration, implementation and execution of PoCs and customer trials● Contribute to SOWs, change requests, and other contractual deliverables● Advocate and be the "voice of the customer" to influence Fairmatic’s productroadmap● Partner with the Sales team from the beginning of a sales cycle to understand theprospect’s overall technology requirements and capabilities● Collect, organize and synthesize product feedback and provide ongoing reports toProduct and Engineering to ensure future product development success● Configure and manage internal IT systems

San Francisco, California, Us

● Build strong relationships with technical and executive decision makers and helpthem to understand our innovative products as solutions● Collaborate with partners to identify their needs● Work with the Sales team to pursue large enterprise transactions in the MobileNetwork Operator and Insurance segments● Drive the technology evaluation stage of the sales process with our prospects● Elicit prospects' and customers' business, functional and technical requirements● Customer presentations and demonstrations● Understand and address prospect and customer questions and objections● Help prospects understand Zendrive’s technology and understand its advantages● Lead the configuration, implementation and execution of PoCs and customer trials● Serve as the lead for RFP/RFQ responses to illustrate the benefits of usingZendrive technology● Contribute to SOWs, change requests, and other contractual deliverables● Advocate and be the "voice of the customer" to influence Zendrive’s productroadmap● Partner with the Sales team from the beginning of a sales cycle to understand theprospect’s overall technology requirements and capabilities● Collect, organize and synthesize product feedback and provide ongoing reports toProduct and Engineering to ensure future product development success● Understand the "business value" of Zendrive and help the technical buyerappreciate the importance of the product

Irvine, California, Us

Promoted to drive pre-sales for the mobile platform of this next-generation automation software provider. As an individual with the deepest knowledge of underlying product technology, workflow, and web deployment tech, served as a technical subject-matter expert to inform customer success, sales, marketing, product development, and validation strategy. • Grew initial $200K proposal into $2.5MM deal with a leading insurance co., winning 2017 Transaction of the Year; convinced a customer to take a calculated risk on unproven software by delivering thorough demos and proactively addressing concerns • Partnered with engineering to develop mobile ID extraction project, transforming it from a cobbled-together system into a streamlined offering carefully tailored to the risks and verification requirements of large banking and insurance customers • Owned enablement and training in current Kofax mobile solutions for 30-40 team members; provided training in Europe, Middle East & Africa (EMEA) sales • Delivered customer training to support customized application builds; frequently tapped to train customers on condensed timelines, including taking a customer from Mobile software development kit (SDK) to working prototype over a single weekend • Supported demo of new solutions to a group of important partners by developing workarounds to limitations in app development within initial Mobile SDK release • Built custom mobile applications for Apple and Android devices; created mobile demo application in Objective-C, Java, HTML• Tapped to leverage 10+ years of Linux experience to document and install customer requested ID verification systems for Mobile ID product

Irvine, California, Us

Grew all-in-one batch scanning application (Kofax Express) from initial release to $3MM in annual sales while guiding development, demos, and proof of concepts for Express and patented image perfection software (Kofax VRS). Fueled adoption by aligning new features and pre-sales support with real-world business problems. • Awarded Sales Champion of 2010 for penetrating emerging global markets in South Africa in the Middle East and growing Kofax Express within these markets • Fueled opportunity wins by building custom .NET integrations to backend systems• Served as a primary point-of-contact for field escalations from the sales team • Created custom scanning applications by engaging with partners• Developed export connectors with enterprise content management (ECM) companies

Irvine, California, Us

Provided troubleshooting, on-site technical support, and implementation of customized solutions for clients, with a focus on enhancing platforms and tools for data capture automation (e.g., Ascent Capture, INDICIUS). Built out and maintained the support lab, including setup of complex environments to recreate customer issues. • Fostered open cross-functional collaboration in a previously highly siloed environment by partnering with engineering management to implement escalation procedures and scheduled fixpacks; reduced forced customer upgrades

Los Angeles, California, Us

Rapidly promoted from associate software developer to deliver Second Tier tech support to customers across multiple platforms and systems at this independent global software company. Served as primary point-of-contact for a key offering (Command Center). Led 5 support engineers. Mentored / trained junior team members. *Reduced volume of customer issues and complaints by 50% *Salvaged sales by diagnosing issues with crash files; frequently requested consultant to R&D *Liaised among customer support, customers, R&D to drive continuous product improvement*Selected to train support engineers, serve as a primary contact for customer escalations