Ebtehal Al Mesfer,Efqm.Bsp.Lead Auditor Email & Phone Number

الرياض السعودية

- Develop strategic and organizational objectives and performance measurement indicators to ensure the achievement of the overall organizational objectives of the departments.- Qualifying SDB for ISO9001:2015 and ISO10015.- Preparing and processing the bank's readiness file to apply for the KAQA.- Direct development/update of Organization quality programs and initiatives to achieve Business excellence and ensure departments-wide implementation.- Direct the development and… Show more - Develop strategic and organizational objectives and performance measurement indicators to ensure the achievement of the overall organizational objectives of the departments.- Qualifying SDB for ISO9001:2015 and ISO10015.- Preparing and processing the bank's readiness file to apply for the KAQA.- Direct development/update of Organization quality programs and initiatives to achieve Business excellence and ensure departments-wide implementation.- Direct the development and continuous improvement of policies, processes, procedures, and forms in coordination with departments in order to improve practices,ensure consistency and abidance with rules and regulations.- Develop and support implementation of control systems; measure and report compliance and performance. Show less

- Develop the vision, strategic, organizational objectives, performance measurement indicators to ensure the achievement of the overall organizational objectives of departments.- Executing and establishing the governance strategy project and working on preparing regulations and policies within its framework.- Develop proposals to improve and develop the work environment and motivate employees.- Proposing and developing quality systems and engineering processes for all departments of… Show more - Develop the vision, strategic, organizational objectives, performance measurement indicators to ensure the achievement of the overall organizational objectives of departments.- Executing and establishing the governance strategy project and working on preparing regulations and policies within its framework.- Develop proposals to improve and develop the work environment and motivate employees.- Proposing and developing quality systems and engineering processes for all departments of the company, achieving the requirements of developing institutional performance and excellence, promoting culture of quality and distinguished service. Show less

Al-Riyadh Governorate, Saudi Arabia

- Secretary General of the Steering Committee for Transformation and Institutional Excellence chaired by His Excellency the Minister of Labor and Social Development.- Secretary General of the Executive Committee for Institutional Transformation and Excellence headed by His Excellency the Assistant Minister of Labor and Social Development.- EFQM Project Manager for The Application of the European Institutional Excellence Model.- (EFQM ): Providing support and advisory services for… Show more - Secretary General of the Steering Committee for Transformation and Institutional Excellence chaired by His Excellency the Minister of Labor and Social Development.- Secretary General of the Executive Committee for Institutional Transformation and Excellence headed by His Excellency the Assistant Minister of Labor and Social Development.- EFQM Project Manager for The Application of the European Institutional Excellence Model.- (EFQM ): Providing support and advisory services for the terms and specifications of work to produce large projects.- Participated and worked to establish the Office of Anti-Corruption and Bribery Management in the General Department of Legal Affairs according to the specifications of 37001 ISO.- Providing support and advisory services for the bidding of terms and technical specifications for the project of develop services provided to expatriates affiliated with the Customer Service Agency.- Follow-up the effective implementation of the quality management system and make the necessary adjustments in coordination with all relevant departments in the customer service agency. Show less