- Responsible for replying to messages and comments on our pages on Facebook and Instagram- Placing orders on the system, editing, cancelling and placing them on hold - Tracking customer's orders and giving them certainty about when their order is going to arrive - Handling customers efficiently and solve any problem they face - Daily report of potential clients who send us their contact number and details for possible collaboration- Communicate with the customer in case of not responding to the shipping company and give them updated feedback- Following up with the shipping company - Getting feedback from customers

- Responsible for replying to messages and comments on Facebook and Instagram- Managing customers payment methods like visa, Fawry and e-wallets- Entering orders on the system with access of editing, canceling or placing orders on hold- Getting customers Feedbacks- Collaborated with public relation department, helping with the creation of the customized products by getting detailed description of features from the customers and finish the whole process between the two involved parties