Ebtihal Taha  Pcc

Ebtihal Taha Pcc Email and Phone Number

CEO | Customer Centric Growth Architect | Executive Coach | Public Speaker @ Fekrkhan
cairo, al qahirah, egypt
Ebtihal Taha Pcc's Location
Egypt, Egypt
About Ebtihal Taha Pcc

My purpose is to illuminate and nurture potential wherever I find it, using my insight and creativity to empower individuals and communities to transcend their limitations and craft meaningful, fulfilling lives. I strive to live authentically, valuing fun, learning, and inclusivity, and to leave a legacy of positive impact and empowerment.I am a business leader and entrepreneur with more than 30 years of experience in a variety of fields, 20 of which were spent in executive roles with eminent institutions in the USA and Egypt.I am well-known for bringing fresh perspectives to the table by combining my breadth of knowledge in architecture, retail, fast food franchise, localization, customer service, and human development, as well as my cultural awareness and ability to communicate effectively with a diverse range of stakeholders. My success record includes:- Establishing a cutting-edge culture that prioritizes customer satisfaction and experience.- Successfully restructured operation models to surpass local standards.- Engaging crowds, igniting energy, and leaving an uplifting impression.

Ebtihal Taha Pcc's Current Company Details
Fekrkhan

Fekrkhan

View
CEO | Customer Centric Growth Architect | Executive Coach | Public Speaker
cairo, al qahirah, egypt
Website:
fekrkhan.com
Employees:
4
Ebtihal Taha Pcc Work Experience Details
  • Fekrkhan
    Founder And Ceo
    Fekrkhan Nov 2012 - Present
    Cairo, Egypt
    Resonant leadership and diverse experience in operations, customer service, program management, training, and coaching.
  • Self-Employed
    Business Consultant
    Self-Employed Jun 2012 - Nov 2012
    Business and Development Consultant, Facilitator, Trainer
  • Arabize
    Operations Director
    Arabize Oct 2009 - Jun 2012
    Responsibilities of the role:Responsible for the organization development and daily operations of the delivery team, which included "- Development of the organization structure- Pay strategy and business processes- Setting reporting and control systems- Setting overall objectives and business strategies.
  • Mada Consultancy & Outsourcing
    Hr Manager
    Mada Consultancy & Outsourcing Nov 2008 - Jul 2009
    Responsibilities of the role:Planning, Organizing, Coordinating, Directing and Controlling functions.- Establishing and implementing MADA’s HR policies and procedures.- Managing and implementing recruitment process for MADA and all projects (accounts) (from selection to exit interviews)- Issuing new hire contracts and completing all required legal paper work- Processing monthly payroll (using HITS)- Developing job descriptions and objective letters.- Managing overall administration of MADA’s HR such as HR announcements, vacations, events, etc
  • Mada Consultancy & Outsourcing
    Head Of Management Services Division
    Mada Consultancy & Outsourcing Nov 2008 - Jul 2009
    Responsibilities of the role:Strategic, Operational and Administrative aspects.- Developing sales leads and managing sales opportunities including presentations and identifying needs with prospective clients (B2B)- Developing P&L statements for projects (accounts) and contracting suppliers- Issuing division proposals and contracts- Managing the operations and delivery of projects (accounts)- Developing & delivering the business plan- Delivering division sales target and gross profit- Developing and implementing division and organization processes and procedures- Coordinating with the organizations attorney for legal advice on contracts and new ventures.
  • Elixir
    Managing Partner
    Elixir Dec 2006 - Oct 2008
    Responsibilities of the role:- Strategic Aspect; Building the right culture and setting the long term perspective of the business units and developing new business opportunities.- Operational Aspect; Focusing on running the organization including HR, Marketing, Advertising, Accounts and Sales while managing the profitability of the organization.- Managing approximately 60 staff members (full time & part time)
  • Protech - Raya Distribution
    Customer Service Manager
    Protech - Raya Distribution May 2000 - Jan 2003
    Responsibilities of the role:- Management & operations of 7 showrooms & the call center- Management of approximately 70 staff members- Management of the "After Sales" revenue (P&L)- Setting up new showrooms & business venues- Customer Relationship Management including customer satisfaction & loyalty programs (using REMEDY)- Management of the "Information & Measurement" System- Management of the Quality System including annual Quality & Audit plans and monitoring performance indicators- Enforcing Corrective & Preventative action plans based on customer satisfaction analysis and quality performance
  • Lockwood, Andrews & Newnam, Inc.
    Assistance Deputy Program Manager Of Architecture
    Lockwood, Andrews & Newnam, Inc. Dec 1997 - Aug 1999
    Responsibilities of the role:- Ensuring timely completion of Platting & Zoning real-estate parcels- Monitoring rough order of magnitude for Art & Design projects- Daily client interface to satisfy different requests through-out the project- Participated in defining scope and fee negotiation - Contact point between the client, design team and construction team during the construction phase for several of the sub projects.
  • Ford Powell & Carson Architects
    Project Architect
    Ford Powell & Carson Architects Jun 1997 - Dec 1997
    Responsibilities of the role:- Consulting with the client to define project goals- Coordinating tasks among the various disciplines
  • Killis Almond Architects, P.C.
    Project Coordinator
    Killis Almond Architects, P.C. Sep 1994 - Feb 1996
    Responsibilities of the role:- Proposals, schematic design, construction documents and bidding phase- ADA and UBC code compliance, conformance, verification and review- Defined goals that influenced the work of multiple team members
  • Saldana+Associates Architects, Inc.
    Project Coordinator
    Saldana+Associates Architects, Inc. Aug 1993 - Sep 1994
    Responsibility of the role:- Coordinated tasks in design phase through bidding phase in multi-family residential projects
  • Chesney Morales Partners, Inc.
    Intern
    Chesney Morales Partners, Inc. Jun 1993 - Aug 1993
    Responsibility of the role:- Drafted "working drawings" while operating a CAD station using AutoCAD R12
  • Boynton Williams & Associates
    Intern
    Boynton Williams & Associates Dec 1992 - Mar 1993
    Responsibility of the role:- Drafted "working drawings" while operating a CAD station using AutoCAD R12

Ebtihal Taha Pcc Education Details

Frequently Asked Questions about Ebtihal Taha Pcc

What company does Ebtihal Taha Pcc work for?

Ebtihal Taha Pcc works for Fekrkhan

What is Ebtihal Taha Pcc's role at the current company?

Ebtihal Taha Pcc's current role is CEO | Customer Centric Growth Architect | Executive Coach | Public Speaker.

What schools did Ebtihal Taha Pcc attend?

Ebtihal Taha Pcc attended University Of Oklahoma.

Free Chrome Extension

Find emails, phones & company data instantly

Find verified emails from LinkedIn profiles
Get direct phone numbers & mobile contacts
Access company data & employee information
Works directly on LinkedIn - no copy/paste needed
Get Chrome Extension - Free

Aero Online

Your AI prospecting assistant

Download 750 million emails and 100 million phone numbers

Access emails and phone numbers of over 750 million business users. Instantly download verified profiles using 20+ filters, including location, job title, company, function, and industry.