Result-oriented Delivery manager with 20+ years of IT management experience and strong customer-facing skills.● Agile Leadership: Over 15 years of experience in building and leading high-performing Agile teams, establishing best practices that drive continuous improvement and consistently deliver high-quality products and services.● Project Management Expertise: Proven track record in managing large-scale projects utilizing both Scaled Agile and traditional Waterfall methodologies, with strong capabilities in risk assessment, budget management, and stakeholder communication.● Product Ownership: Experienced as PO, adept at guiding products through all phases, from defining the product vision and designing MVPs to implementation, launch, and ongoing enhancement.● ITSM/ITIL Knowledge: Proficient in ITSM/ITIL frameworks, emphasizing service design and operations, with a particular focus on service level and incident management to enhance service quality.● Technical Proficiency: Strong technical background in Business Intelligence (BI), Data Warehousing (DWH), Data Lakes, Data Science/Machine Learning (DS/ML), Enterprise Performance Management (EPM), cloud-native architectures, microservices, Kubernetes, Docker, and Java.● DevOps and Security: Familiar with CI/CD pipelines, Security and vulnerability management, Test-driven development.● Domain Knowledge: Extensive experience across financial services, insurance, manufacturing, and general business processes, including Quote to Cash (Q2C), contributing to cross-industry insights.● Organizational Development: Skilled in organizational development and strategy implementation, with a focus on optimizing delivery, sales, and operational efficiency, including mergers and acquisitions (M&A).● Multilingual Communication: Fluent in English, Belarusian, and Russian; intermediate proficiency in Polish; and basic knowledge of German and Italian, enhancing collaboration in diverse environments.Specialties: IT management, Business Intelligence, Data science/Machine learning, Data warehousing, Big data, EPM, IT, Outsourcing